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hiring employees

Why you should take a chance on entry-level employees
Now more than ever, it’s time to take a chance on entry-level employees, help them find a career path and encourage them to stay in the industry.
How to onboard new hires in your repair shop
If you haven’t grown your own tech, the first step is the interview. There should be a process for every interview; you shouldn’t fly by the seat of your pants. Here are some steps to consider.
Find superstar techs by making an offer they can’t refuse
If you are struggling to find superstar technicians, you may want to offer a referral reward that gets the attention of everyone in our industry who resides in your community.
Customer waiting area tips
Here is a checklist for shops to follow to ensure they have a waiting room that is enticing people to come in and bring their business.
Four interviewing tips that will help you hire superstar techs
We all know it’s getting harder and harder to find the superstar techs, but finding those stars is just the beginning. Once found, you need to interview them like a seasoned pro.
The 5 most common hiring mistakes shop owners make
The top shops in America realize that in order to build a successful business they will need to have team players that are self-starters who can produce and who will never compromise their ethics.
Train staff to improve or train them to leave you
As shop owners we must leverage internal and external training opportunities. By doing this we can create loyal and growing employees and develop a lifelong learner.
Drop scripted interview questions for a smarter way to learn about job applicants
Here are four effective approaches that hiring managers can use during interviews to help job seekers gain a better sense of what potential employers value.