CIMS Introduces Toll-Free Number To Improve The Tire Registration Process

Dec. 12, 2013
CIMS Tire Registration is now offering tire dealers, manufacturers, importers and consumers, a toll free connection with CIMS home offices in Akron.

In order to improve the tire registration process, CIMS Tire Registration is now offering tire dealers, manufacturers, importers and consumers, a toll free connection with CIMS home offices in Akron.

The number, 855-444-5120, is immediately available.

CIMS President, Susan B. Kruder, recognized the necessity for a toll free number due to the increase of tire dealers, manufacturers and importers using CIMS’ tire registration services. Subsequently, the volume of phone calls for initial client setup, ongoing support questions and general information increased dramatically. Questions range from processing tire registration forms, online registration availability and what are the notification procedures during a recall?

The toll-free line will be staffed by experienced CIMS personnel. If callers do not reach a support person they will be able to utilize CIMS’ voicemail.  A CIMS representative will promptly return their call. 

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