Why and when do fit, finish and quality matter? They matter when your customers bring their vehicle to your shop for collision repair and they look to you to provide advice along with reliable parts and quality repair.
I was called to a shop for a 2017 Honda CRV that was recently involved in a front end collision. The shop was concerned about the Collision Avoidance & Lane Keeping Assist System icons being illuminated on the instrument cluster
The reality is that some businesses want to rely on under skilled people to control wages, but top talent controls problems. These guys get the job done more efficiently, their comeback ratio is much lower and customer retention is much higher.
I was called to a shop early in the summer for a complaint of no air conditioning operation on a 2010 Nissan Sentra with a 2.0 Liter engine. There were no blown fuses in the vehicle that would prohibit the operation of the compressor clutch coil and everything electrically visible seemed okay including the wiring at the A/C compressor.
Every job isn’t interesting, but in our line of work, challenges are the spice of life, and it feels good to be a problem-solver. It feels even better to be appreciated, and usually we are, but that isn’t always the case.
Here’s a look at control arm and stabilizer bar replacement in a popular compact vehicle, the new Chevy Cruze, using instructions provided by GM. Use the lessons learned here, particularly the need to use specialized tools and precise calibrations, in all your suspension work.
Continental Commercial Vehicles & Aftermarket conducted a successful TPMS training program for a group of store owners and managers from Automotive Parts Headquarters (APH), a key Continental and TPMS program retail partner.
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