Dad came in the shop the other day and said, "Todd called and Tyran told him that the speedometer on the truck quit working and the transmission doesn't shift right." Todd is my brother-in-law and Tryan, or Rufus as I call him, is my nephew.
Weak links abound in just about all vehicles; some more serious than others. Some are covered by technical service bulletins (TSBs) and some aren't. Late 1990s Ford single overhead cam (SOHC) Explorers came with intake gaskets that leaked air when th
This poor customer had been in twice before with the same complaint. When coming to a stop, the engine would die like she had turned the key off, but only occasionally. The car would not restart when this happened, and she would have to have the car
Buck drove a company car that hauled drivers to other dealerships for dealer transfers, and he put an awful lot of miles on several different cars. One of the cars he drove was a '92 Ford Taurus wagon with 360,000 miles on it. When the dealer finally
In my part of the world, business is cyclical, like the phases of the moon or the changing tides. Some days you are busy, and some days you're slow. And sometimes, you are slammed. This Mustang came in on one of "those" days: I've got 10 cars on my s
One Friday morning, I left the house on my way to Dothan, the big town down the road where I worked for so many years. The Ford dealership parts manager had a brand new 7.3L engine block he needed to dump either on me or in the scrap iron bin. I'm te
It's late on a Friday afternoon, and I've got my hands full. In one bay is a Caravan with its dash peeled back, waiting for an evaporator core. In my other bay is an Eclipse with its block on a stand and its guts on my workbench. Out of the corner of
I have trained and placed quite a few technicians in the past six years, and up to this point, I've managed to place all my graduates in dealerships or independent shops. I like to see my guys do well. They call me sometimes for advice, sometimes to
When our VAT40 died at the Ford/Jeep dealer, the shop foreman and service manager opted for what appeared to be a suitable succedaneum. The new tester came off the MAC tool truck for a cash exchange of about $1,700.
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