Technicians

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Brake repair is changing, but customers’ needs remain similar to what they have been requesting for a long time: stop in a safe and appropriate time. When it comes to setting up their appointments, service writers and advisors can start the process on the right path...
If you have discovered smaller and hotter brake systems on today’s vehicles, you aren’t alone.  In fact, it might be more of a trend than many technicians realize, according to insight Tony McKey recently shared with Motor Age readers. “There has been...
After a vehicle has been involved in a collision, there may be hidden damage. Although the vehicle is drivable and appears to be operating normally, without diagnostic testing, it is impossible to tell if everything is working the way that the OEM intended,...
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MOTOR Information Systems announced the release of five new modules for its information platform, e-Tech. These new modules will allow users to access information on a wide variety of parts and procedures. Each new module provides users with the ability to access a wealth...
Congratulations to Chris Short, of Cedar Bluff, Virginia! He’s our March “ASE Question of the Month” winner! The March question was: Technician A and Technician B are carrying on a spirited debate regarding a voltage drop test reading Technician A just...
Have you seen an increase in pothole-related chassis damage on automobiles during this brutal winter season? If so, the Gurus can help. Garage Gurus™, the first-of-its-kind national training platform, will hold its fourth Facebook Live event on Wednesday, April 4, at...
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I started out my diagnosis on a 2003 Ford Escape with an automatic 3.0 VIN 1 24 Valve V-6 just like I would any other vehicle that I bring in the bay. First, the customer interview to gather the information and the complaint — with just shy of 200K on the odometer,...
The Ingersoll Rand® 2850MAX 1” D-Handle Impact Wrench is the most powerful 1” pneumatic impact wrench in the Ingersoll Rand vehicle service portfolio. The 2850MAX has 2,100 foot-pounds of maximum reverse torque to loosen stubborn lug nuts with less effort...
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Today almost every engine produced has some type of variable valve timing system installed to take advantage of the improvements in power and efficiency that adjusting valve timing affords. VCT, or Variable Camshaft Timing, has been around for quite some time now so every...
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Have you noticed lately that some of your customers’ engine oil levels are low even though the mileage interval has not been met? Well, you’re not alone, since many OEs have been using thinner viscosity oil for their new engine designs to meet the CAFÉ (...
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“The engine was equipped with 12:1 pop-up forged pistons.” We who have been around awhile have all heard this statement and immediately know that this engine was built for performance. It has always been known that a higher compression ratio (CR) provides the...
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It’s difficult to name a system on a newer vehicle that isn’t electronically regulated or controlled and that means, more than ever, that a malfunctioning charging system can affect the entire vehicle and not just affect the initial start-up. So when they do go...
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It seems like this is a question we’ve been asking ourselves for a very long time now. I think it all started when the first computer was used to manage emissions nearly 40 years ago. Now, you younger techs have to bear with me here. I’m an old-timer and the...
Robinair has released new air conditioning (A/C) refrigerant databases that include charge amounts and component oil capacities for most vehicles model year 1997-2018. The databases, 34411-H, 34412-C and 34413-A were developed to provide the most up-to-date information...
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When a vehicle shows up with a misfire, the first though that comes to mind is something ignition related like a spark plug or an ignition coil because they are such common failures. If that is not the cause, then it’s on to something in the fuel system like a clogged...

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