Technicians

Ingersoll Rand releases new IQV20 Series impact wrench
The Ingersoll Rand® IQV20 Series™ W7152 1/2” Impact Wrench is the most powerful cordless impact wrench in its class. It delivers 1,500 foot-pounds of nut-busting torque and 1,000 foot-pounds of max reverse torque. The W7152 is a compact 8.1" long from...
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Servicing diesel engines in extreme temperatures
One evening seven years ago, after a particularly rough day working at the head office of a Japanese vehicle manufacturer, I scanned the on-line job postings and noticed an ad from a remote, arctic mine site that sounded similar to the one I was doing at the time. I...
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Surviving the tough diagnostic challenges
Seriously, the reasons why I don’t want to perform the replacement of mechanical devices is two-fold; first, I get bored easily — so the tasks I perform become “tedious boredom” when all I’m doing is trying to get them done faster than the last...
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How to diagnose terminal connection problems in vehicles
When we think of failures, we often thing in terms of components since most of the time, that is what ends up being replaced especially with ignition problems and crank no-starts. Often times we overlook or never consider something that is becoming more common and that is...
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Don't overlook the details of performing an oil change
An everyday occurrence in our shop and may be yours as well is routine service. The services that are performed most frequently at our shop are oil changes and tire related service. Many of the vehicles our customers come in with are late model vehicles that are driven a...
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How to correctly perform automotive power and ground tests
I struggled with the concept of voltage drop testing until a contest held by my last employer embarrassed me enough to go home and do what was necessary to learn the technique. As a result, I found myself solving more electrical concerns for our customers and that didn...
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The true costs of a work-related injury
The world of work has changed dramatically in recent years. One example of this change is workplace safety, which has risen to become a dominant concern in industry. Now, more than ever, businesses and organizations are committing tremendous resources to keeping their...
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How to counter a comeback vehicle
With the complexity of modern vehicles and the environment they work in, having comebacks and repeat repairs is inevitable. However, some steps and processes can minimize them and their negative effects on your business and customers. Above all else, when it comes to repeat...
CTEK to host a battery charging technology webinar
CTEK, the Swedish maker of advanced battery chargers/maintainers, will be hosting a Webinar on “The Opportunities for Shops in Battery Testing and Service” on October 23 at 12 Noon ET. During the half hour session, led by CTEK Global Training Director Tony Zeal...
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How to explain the high cost of diesel maintenance to customers
Not terribly long ago, diesel vehicles were cheaper to run and maintain than their gasoline-powered equivalents – but that’s not always true anymore. Thanks to the rising costs of (decent) diesel fuel and the high cost of (decent) diesel-specific replacement...
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Use your scope to pinpoint causes of NVH
The world of NVH (noise, vibration, harshness) diagnostics can be rather interesting. Over the years, many different pieces of equipment have been used to point the technician in the right direction when tackling noise and vibration complaints. Before I go too far on the...
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A look at changes in automatic transmission fluid
Earlier this year Ford donated a brand new 10R80 10-speed automatic transmission from a 2017 Ford F-150 to our school for training purposes. I was very excited because this is one of the newest transmission technologies available. As I positioned it on my workbench I looked...
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Solve more transmission concerns in-house with these diagnostic tips
Years ago, while I was working for a particular shop, we used to view Volkswagens like vampires. We would hold our hands up and use our index fingers to make a cross to repel the evil beings and send them down the road to another shop. After a while I attended some training...
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The three-legged stool approach to vehicle diagnostics
With the proper training, the correct tooling and a thorough understanding of how our opponent (the subject vehicle) “ticks,” the odds are high that the fault can be identified, the root-cause pinpointed, and vehicle repaired in a reasonable amount of time. That...
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Tips and tricks for ASE certification test taking
The National Institute for Automotive Service Excellence (ASE) was founded in 1972 to determine the competency of technicians through testing. Individuals who have the proper field experience and pass the tests get a certification that lasts for five years. ASE...
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