Technicians

Have you ever considered just how small a leak the 0.020” test represents? And to easily and quickly locate the source of the leak takes more than just one approach. In our August webinar, G. Truglia and I share tips on various techniques you can apply to make finding...

A/Ccess is the theme of the MACS 2019 Training Event and Trade Show to be held February 21-23, 2019 at the Anaheim Marriott, Anaheim, CA.

Attendees will gain A/Ccess to the mobile A/C and engine cooling service and repair information needed to make accurate...

This diagnosis begins like many others have in the past. The local guy from the used car lot drags in a "great deal" he picked up at the auction. You know the vehicles — clean, southern, low mileage, and (oh yeah!) it doesn't run! This time it happened...

Undercar service, diagnostics and repair have become more complex with advancements in vehicle weight reduction. Technicians will need to be aware of industry standard equipment and best-practices in order to correctly perform these services. Understanding how to build this...

Just as the heat of summer brings us unique service opportunities, so does the approach of Old Man Winter – especially if you live in the Snow Belt! Even if you live in a part of the country where the difference between summer and winter is hardly noticeable, you can...

We live in the information age. We have smart phones, smart homes and smart cars. Some new cars have just as many and sometimes more lines of code than a modern jet fighter! Diagnostics have become more intuitive due to all the enhancements in information systems and scan...

It’s no secret that most consumers have a guarded view of us. In a recent survey, 86% of the respondents thought that the cost they paid for their repair was outrageously high, and 40% of the consumers asked were certain they were being overcharged for the repair....