Shop management

  • With the new Mobile ManagerPro from Mitchell 1 and an Android tablet device, auto repair shops can now extend their shop management systems into the driveway and service bays with full wireless functionality and integration with Manager™ SE.
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  • Mitchell 1 is taking ProDemand with 1Search to the next level by incorporating a dashboard that provides the top 10 most common repair issues and lookups for a selected vehicle. 
  • In a follow-up Motor Age interview with Nathan Scripps, he deals with specific ways auto repair shops can leverage car care awareness during Fall Car Care Month (October), as well as year round.
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  • Hybrid repair is an increasingly important opportunity for repair shops. Advance Auto Parts' Jim Bates is an expert in this area and sheds some valuable insight on the subject, as well as debunks some myths about it.
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  • Matt Sampson, senior program manager of Ecommerce for MotoLOGIC, discusses not only what kinds of diagnostic and repair information shops want, but more importantly, the kind of information they actually need to stay competitive. 
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  • Motor Age talks to Steven Stein, a 10-year automotive aftermarket veteran who is the eServices Solutions Manager for MOTOSHOP Technology Tools, a program that offers repair shops an array of online management solutions.
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  • Jared Stivers, Email Marketing Manager for MotoREV, discusses how e-mail marketing can help shops attract, retain and connect with more customers.
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  • when it comes to marketing, Jake The Car Doctor is haunted by his lack of knowledge on the subject and his inability or unwillingness to take decisive action to promote his shop. 
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