Shop management

  • Identifix, Inc., an industry leader in vehicle diagnostics and repair for more than 25 years, will soon allow shop management system (SMS) providers to integrate Direct-Hit, Identifix’s award-winning online tool, within their systems. 
    Identifix, Direct-Hit
  • The fact is most people find it very difficult to embrace an entire message, as they don’t feel comfortable with the change they will have to go through to see the message to fruition.  This is the real reason why it didn’t work for them. 
    Bob Greenwood
  • Most of us understand that if you are not growing, you are probably slowly going out of business. With costs increasing every year and our people wanting to grow, there is pressure on all shop owners to continue to grow their business.
    Chris Frederick
  • The technology that has challenged you…even threatened you…is another OEM-inspired and dealership-induced game called shop management.
  • The Leading Ladies 20 Group, part of the Automotive Training Institute (ATI), features women from around the country banding together to better their businesses and themselves.
    Tschanen Brandyberry
  • If you want to stay the best shop in your market, you have to be profitable enough to deliver the best experience today’s customers desire, and that takes money.
    Chris Frederick
  • As a shop owner, you need dealerships and they need you. But it probably will never be better than a love/hate relationship. In dealing with them, you might want to adopt Godfather son Michael Corleone’s advice — “Keep your friends close…but your enemies closer.”
  • Mitchell 1 announces its ProDemand repair, diagnostic and maintenance information program has been optimized specifically for tablet devices to give users greater ability to access repair information right at the vehicle, where they need it most. 
    mitchell 1, suretrack, prodemand