Shop management

  • As authority shifts from local to national levels, the opportunity to maintain personal working relationships is diminishing.
  • ABRN asked collision repair businesses using social media effectively to share some of their tips for social media marketing.
  • Collision shops are held to a high standard when it comes to time and quality. How fast can we get a car completed without sacrificing quality?
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  • A way to develop company culture (and integrate new employees) is through a monthly newsletter.
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  • Take some control over the high cost of medical benefits.
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  • But for the vast majority of shop owners, getting that right man or woman often can be a lifelong quest that far too often leaves us frustrated by having the wrong person doing the wrong things.
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  • Employees know what’s expected of them in their job, and of course they know what’s good enough, right? How many times have you thought, “You’re a professional, you should know what the job is, just do it!”
    Chris Frederick
  • A big challenge to any business owner or anyone tasked with hiring and firing is keeping our stores fully staffed.
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