Shop owners must create a learning culture in the business that allows the entire team to understand the value of training. It doesn’t end at 5 p.m.
The shop owner must generate the profits necessary to invest in a comprehensive training program for the entire company.
All roles in the business including CEO, service advisor and technicians must be included in the strategy. Owners must lead the way by attending business management/CEO training. Training is a retention tool.
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In this episode of the Remarkable Results podcast with Carm Capriotto, listen on how to work with your suppliers to get the type of training on their local/regional training schedules. Listen for ideas on ways to reward for training, also use your association as a great source of training.d specialization and a whole lot more.
Listen to this episode of Remarkable Results by clicking here.
Keys To A Profitable, Productive Shop
Learn how to assess your business and become one of the most trusted auto repair specialists in the country. RepairPal has easy-to-follow recommendations that shop owners and managers can start using right away.