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Role playing with service advisors

Friday, November 9, 2018 - 08:00
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In this latest Remarkable Results podcast with Carm Capriotto, he digs deep with a panel to help aftermarket professionals learn more about the service advisor position.

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This is one of the most important and challenging jobs in the industry. The service adviser is the face of the business and is faced with building trust and strong relationships while generating profitable revenue.

Enjoy four different role plays and the ensuing discussion. Critique each role play yourself and enjoy the comments from this team. With Capriotto is Barry Barrett, Director of Training at RLO; Clint White, shop manager at Coopers Auto Repair Specialists in Tacoma, Wash.; and John Vasquez, Service Adviser at Los Gators Auto Service Campbell, Calif.

Listen to the podcast here.

With over 400 collective episodes between Remarkable Results Radio, the Town Hall Academy and the new show ‘For The Record’ you have the power of the spoken word in these long-form audio interviews. They are the perfect learning tool for the aftermarket forever student.

Carm Capriotto hosts the industries premiere podcast content library where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success. The podcasts also bring you insights, trends, best practices and stories of personal achievements.

Listen on your favorite podcast listening app or on https://remarkableresults.biz/episodes. These are “Conversations Worth Hearing!”

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