In this latest Remarkable Results podcast with Carm Capriotto, he speaks with Kim Walker from Shop Marketing Pros and Mitch Meier from Broadly, who bring an impressive dialogue on the importance of how we handle reviews.
As aftermarket pros, we always want five-star reviews, but life happens and we get the occasional 1, 2, 3, or 4-star review. What do we do, how do we follow up and what does the consumer think when they see anything less than a five? We look deep into review management.
Listen to the podcast here.
With over 400 collective episodes between Remarkable Results Radio, the Town Hall Academy and the new show ‘For The Record’ you have the power of the spoken word in these long-form audio interviews. They are the perfect learning tool for the aftermarket forever student.
Carm Capriotto hosts the industries premiere podcast content library where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success. The podcasts also bring you insights, trends, best practices and stories of personal achievements.
Listen on your favorite podcast listening app or on https://remarkableresults.biz/episodes. These are “Conversations Worth Hearing!”
