Shop Owner

Search Autoparts/Motorage/Shop-owner/

Get your business standards up to speed

Friday, August 3, 2018 - 07:00
Print Article

Standards in a business is the bar — the rules that set the level of quality, service, experience, caring, and engagement. The problem is so many times the owner is so busy doing whatever he’s doing in his business mistakenly believing his job is to make sure cars are fixed.

Motor Age Magazine Want more ? Enjoy a free subscription to Motor Age magazine to get the latest news in service repair. Click here to start you subscription today.

 

In this episode of the Remarkable Results podcast, we talk about how owners forget about the standards that set the tone and pulse of the business when it comes to customers, processes, training, conduct, dress code, ethics, financial, execution and performance among others.

You do not want your ‘standards’ to be set by others so you must create them if not chaos is ensured and as panel member Cecil Bullard says, “In business, there is no floating. You either going up or down.”

Listen to this episode of Remarkable Results by clicking here.

 

 

Article Categorization
Article Details

< Previous
Next >
blog comments powered by Disqus