Shop Owner

Search Autoparts/Motorage/Shop-owner/

Client loyalty programs — do they work?

Friday, July 5, 2019 - 06:00
Print Article

In this latest Remarkable Results podcast with Carm Capriotto, he speaks with Brian Bates, Eagle Automotive, Columbine Hills, Colo.; Vinnie Lucio, Co-Auto - Community Conscious Car Care, Reno, Nev.; and Jeff Rudnick, Pit Crew Marketing.

You’ll hear a wide-open discussion. Vinnie doesn’t have a specific loyalty card but has programs, Brian does have a loyalty card and Jeff brings his insights from a loyalty card company.

A big take-a-way for you is this: A loyalty program will not fix broken systems, processes and a weak selling system and look for every competitive edge to build a relationship with your client.

Motor Age Magazine Want more ? Enjoy a free subscription to Motor Age magazine to get the latest news in service repair. Click here to start you subscription today.


Listen to the podcast here.

With over 400 collective episodes between Remarkable Results Radio, the Town Hall Academy and the new show ‘For The Record’ you have the power of the spoken word in these long-form audio interviews. They are the perfect learning tool for the aftermarket forever student.

Carm Capriotto hosts the industries premiere podcast content library where service professionals, technicians, business coaches, educators, and industry executives among others bring raw, unfiltered, honest, and sincere stories that shaped their success. The podcasts also bring you insights, trends, best practices and stories of personal achievements.

Listen on your favorite podcast listening app or on These are “Conversations Worth Hearing!”

Connect The Dots In Your Business

DRIVE Whitepaper Cover

With all the systems on the business side, you need to find the right way to connect all of the dots. This whitepaper holds the answer.

Get The Answer
Article Categorization
Article Details

< Previous
Next >
blog comments powered by Disqus