There is no more sure-fire way to sabotage the success of your business than by making bad hiring decisions. What’s just as bad, is to hire good people but see them soon leave for other job opportunities.
Drawing from his extensive experience of leadership roles in the collision repair industry, Dave Luehr gave pointers on how to implement the modern style of leadership to a full room during his class at NACE Automechanika Chicago on July 27.
It is critical to your shop’s service readiness to have a detailed onboarding process that ensures your new teammates fully understand you, your company, your culture, strategic goals, as well as what you expect of them every day.
What were once two separate events — Automechanika Chicago and NACE — joined forces last year to bring both the collision and mechanical segments of the industry a trade show and training event with more impact, education and takeaways than either could provide on their own.
Every type of culture imaginable within a business starts with leadership. There are no exceptions, so the first step is to take personal responsibility as a leader and personal accountability for your leadership results.
Sign up today for Service Repair news from Motor Age. Benefiting shop owners and managers, this e-newsletter provides the latest news and analysis, technical automotive service information and business management tips. Published every Monday and Thursday.