Shop Management

  • While the first day of summer doesn't officially happen until June 21, the bountiful days of summer are coming. The world of automotive typically experiences a boom in the four or so months of summer that can rival the other eight months of the year.
    Chris Frederick
  • The huge, wide open bay area, encompassing 17 bays in a 14,000-square foot zone, gives the seven technicians more than enough room to repair and maintain vehilces in Orange County, Calif.
    Tschanen Brandyberry
  • Most of us of the automotive world are aware of the Magnuson-Moss Act of 1975, though frequently only insofar as it applies to our ability to do repairs and services without impacting a customer's new car warranty.
  • WARRENSVILLE HEIGHTS, Ohio – Sherwin-Williams Automotive Finishes Corporation (SWAFC) has introduced EcoLean, an exclusive suite of training and services the company says is an industry first, combining lean production and gree
  • Collision repair shops need to focus on developing their technicians in order to give themselves a competitive edge, states Industry Veteran Mark Claypool in the newest podcast from Scene Genesis.
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  • Federal-Mogul has developed a versatile new ANCO® wiper blades retail display that can be used in several configurations, enabling it to be used in virtually any location within a store or customer waiting area.
  • Registration is now open for the Automotive Lift Institute (ALI) Lift Inspector Certification Program. ALI invites vehicle lift inspectors to register to be among the first in North America to become Certified Lift Inspectors.
  • Chilton and WHI Solutions have a new process in place to provide updates to Chilton’s ChiltonPRO and ChiltonEstimating products.
    Motor Age Magazine
  • I’ve spent a great deal of time over the past few weeks focused on marketing: Marketing with a capital M.
  • If industry events have the potential to enrich our lives both personally and professional in such powerful and profound ways, why there aren’t more of us doing it?
  • Many applications no longer are futuristic, but rather available now and in the next couple of years, Derek Kaufman, president C3 Network Inc. says. “We are going through this evolution at a rather fast speed.”
    Tschanen Brandyberry
  • Greg Sands, CEO of Mudlick Mail, shares his secrets on direct mail and a successful shop marketing campaign.
  • Unless your literal intention is to be taken out horizontally and to die with a ratchet clutched in your hand, the sooner you begin planning for that day the better.
  • Diagnostic Hotline is offering customers a new flat fee price option.
  • Today the Massachusetts State Automobile Dealers Association and the Massachusetts Right to Repair Coalition announced an agreement on compromise “right to repair” legislation.
  • Direct mail provider Mudlick Mail is expanding efforts to help clients measure the effectiveness of their marketing campaigns.
  • S many different things go into making a positive net operating profit that we must really try to understand some of the numbers behind getting there in the first place.
  • WASHINGTON, D.C. – The U.S. House of Representatives Committee on Small Business held a hearing Feb. 4 on “Health Care Reform in a Struggling Economy: What’s on the Horizon for Small Business?”  
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  • Due to the popularity of last year?s Dream Shop giveaway, Delphi announced they will again equip one lucky technician with parts, tools, equipment, shop supplies and training as part of the 2012 Delphi Dream Shop Sweepstakes, which launched this mont
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