If you were to tool around the little town of Lake Mills, Wis., you’d probably notice the name "Topel" on at least two automotive businesses: Topel Truck Center and Topel’s Service Center, Inc., the latter also known as Topel’s Towing and Repair. They’re only connected tangentially but are about two miles apart, so there’s little chance of confusion, right?
Located in the Houston suburb of Conroe, Texas, God's Garage only “repairs vehicles for single mothers, widows and wives of deployed military with no labor costs,” explains Chris “PC” Williams, founder of this philanthropy.
Craig Walter became an independent when he took over Don’s Auto Ade Tire & Auto Repair back in 2003, but the time he spent as a regional manager for Goodyear gave him insight into business philosophies and practices years before sharing such info became popular.
As the Germanic spelling of ‘house’ indicates, Jim Schneider specializes in European luxury cars, particularly German and Scandinavian. “I’ve been in the business for over 40 years and I’ve worked on basically all models,” he notes.
“I found myself with no job — but at the dawn of the computerized car age,” comments G. William Fay. “I was in the unique position that I understood the electronics better than most mechanics did,” particularly when it came to diagnostics."
“Fortune favors the bold” goes an old Latin proverb, so when an independent Mercedes-Benz-oriented repair shop in Waltham, Mass., was sold to a dealership, three visionary individuals took it upon themselves to create a new one: European Auto Solutions.
LaMountain’s shop is an institution in the town; Tal's Auto Service was started by his grandfather in 1952. Three generations have run it since then—with no need to change the name since it’s always been run by someone named Tal.
We rarely entertain the notion that a dealership, let alone a repair shop, can exist in the middle of Manhattan. And yet here’s Mototainment, a firm in the island’s SoHo district specializing in Italy’s Ducati and Britain’s Triumph motorcycles.
David Rogers and Terry Keller examined every aspect of the business to see how they could build value, not only for customers but for each employee, concepts which evolved into programs like the RPM Toolkit.
When Midas franchisee Alan Mahrt and his team recently opened a striking new, two-story Midas total car care facility in Ankeny, Iowa, it was the latest move in a concerted drive to expand their Midas footprint in the Midwest and Plains states.
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