Shop Owner

In this latest podcast of the Remarkable Results podcast with Carm Capriotto, he speaks with Justin Barrett of Barrett Automotive, Cornelia Ga., Brett Bohlman of HWY 7 Service Center, Newel, Iowa, and Tony Tatich from TMT Complete Auto Service Center in Bremen, Ind.
They...
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Elite Business Development Coach and past superstar shop owner Kevin Vaught shares where both your overall payroll, and your service advisor payroll should land as a percentage of your shop's sales.






 





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Superstar shop owner and Elite Business Development Coach Jim Butitta shares a critical employee management tip that will help shop owners build the culture needed to attract the right techs and service advisors.






 





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In this latest episode of the Remarkable Results podcast with Carm Capriotto, he speaks with a panel of multi-shop owners with growth plans: Greg Bunch, Aspen Auto Clinic, Colorado Springs and Denver, Colo. Greg is also the CEO of Transformers Institute. Dwayne Myers,...
In this latest episode of the Remarkable Results podcast with Carm Capriotto, he talks with Kim Auernheimer of Cool Springs Automotive Brentwood Tennessee; Mary Ann Croce of Croce’s Transmission Specialists, Norwalk, Conn.;, and Kathleen Jarosik of Xpertech Auto...
In this latest podcast of the Remarkable Results podcast with Carm Capriotto, he speaks with Rick White from 180 Biz is passionate about the formula for success. He has a message for you on getting up when you fail. Listen for a great quote from Winston Churchill on Success...
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In this latest episode of the Remarkable Results podcast with Carm Capriotto, he speaks with John Gustafson is the president of Gustafson Brothers Automotive Repair, Huntington Beach, Calif. and the founder of the Auto Talent Co-Op (ATC).
ATC’s Mission is to build a...
A very interesting summit, a lesson for the forever student of the aftermarket. In this latest episode of the Remarkable Results podcast with Carm Capriotto, we're talking niche or finding specialties to create new business services. A vibrant discussion to challenge...
In this latest episode of the Remarkable Results podcast with Carm Capriotto, we're talking to Andrew Emery, owner and operator of Antero Automotive in Greenwood Village, Colo. He believes if you take care of your employees, they will take care of your customers....
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This month’s article was written with the help of ATI Head Coach George Zeeks.
Most of us have had these thoughts. Thoughts about what if I won the lottery? What if my business got better and I could take some time off? What if it grew so successful that I didn’...
In this latest episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Matt Fanslow, who worries that young technician apprentices will leave the industry without a series mentor program and career path.
 
Carm Capriotto hosts the industries...
In this latest episode of the Remarkable Results podcast with Carm Capriotto, he speaks with Bruno Tabbi, president and co-founder at Ignition Tool Free, where he focuses on premium vanity phone numbers including 1-800-MECHANIC.
Bruno says that organic marketing, through...
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Today the aftermarket is a different industry than it was five years ago. Let’s ask and answer some questions to bring clarity to the new reality.


Part suppliers are an essential part of the execution process for a repair shop. How can a repair shop ensure to...
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In this latest episode of the Remarkable Results podcast with Carm Capriotto, join Greg Buckley CEO, Buckley’s Personalized Auto Care, Wilmington, DE, Chris Cloutier, Golden Rule Auto Care, Dallas TX and CEO of Autotex.me, Bill Nalu, President of Interstate Auto Care...
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In this latest episode of the Remarkable Results podcast with Carm Capriotto, our lively discussion starts with the Customer Retention Myth and ends with taking extreme ownership of your customer and keeping them in the fold.
We talk about steps to get lost customers back,...

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