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Walker Emissions Control brand launches new website for more robust customer experience

Thursday, July 25, 2019 - 07:00
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The Walker® brand, an industry leader in emissions control products for light and commercial vehicles for more than 100 years, has launched an enhanced website interface to provide a more comprehensive user experience to its customers. 

The new site, www.WalkerExhaust.com, combines Walker's light vehicle and commercial truck portfolios for a more complete experience, while addressing the specific needs of each customer group.  From the homepage, users will be able to access product information; utilize interactive "Find My Part" catalog tools; read technical support articles; and quickly obtain "Where to Buy" information. For commercial vehicle customers, visiting www.WalkerHeavyDuty.com will directly navigate visitors to Walker's heavy-duty product offering and catalog support tools.

n addition to offering a more modern, responsive design that automatically adjusts sizing for mobile phones, tablets, laptops and desktops, the updated Walker site also has the following features:

  • New content: Offering information on both light and commercial vehicle products in one place, users can also utilize new technical support resources, including all the latest Servicegrams and technical videos.
  • Streamlined navigation: Easier, clearer site navigation is a hallmark of the new site, and users can find anything they are looking for in three clicks or less, including direct homepage access to the eCatalog tools.
  • New "Dealer Locator" and eCatalog: The refreshed website now offers an updated layout for the Dealer Locator under "Where To Buy", providing customers an easy and efficient way to look up their local Walker product dealers. Technicians are also able to use the eCatalog tools under "Find My Parts" to identify the right replacement products via application look-up, part number, or through a universal parts search.

"As a leading brand in the emissions control industry, we understand the need to provide a positive digital experience to our customers," said Rebecca Mahan, director, marketing communications. "The new Walker website highlights all the ways the Walker brand fits your business, including resources to arm technicians with the content they need to choose the best Walker product for a repair, whether it be via something as simple as a part lookup or if they require more research or information to complete a comprehensive exhaust system diagnosis."

To learn more about Walker products and to experience the new website, visit www.walkerexhaust.com or www.walkerheavyduty.com. For other information, including the latest updates and installation videos, follow  the Walker brand's social media Facebook and Instagram pages (@WalkerEmissions) and by visiting Walker's YouTube Channel.
 

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