Technicians test, diagnose and fix more vehicles with improved OTC Encore software release

Nov. 18, 2015
OTC announced the latest upgrade to its Encore software, featuring enhanced diagnostics information, an improved web browser experience and an expanded data stream and global OBD II coverage in Spanish. 
OTC announced the latest upgrade to its Encore software, featuring enhanced diagnostics information, an improved web browser experience and an expanded data stream and global OBD II coverage in Spanish. The latest diagnostics update, version 2.4.0.8, focuses on user experience, making the tool more intuitive while strengthening functionality.
  • „ Expanded data stream and global OBD II coverage in Spanish
  • „ Improved browser compatibility with common repair websites for better Identifix and repair asset integration
  • „ Enhanced diagnostics including TPMS quick reference guide, Ford power balance test and expanded coverage
  • „ New coverage added for 2015 model year Ford, Lincoln, Toyota, Lexus, Scion and 2014 coverage for Smart vehicles

Major improvements include the addition of a Tire Pressure Monitoring System (TPMS) quick reference guide and greater Ford power balance test functionality with expanded coverage. Both help make the Encore a more valuable shop tool for the technician, with the ability to test, diagnose and fix more vehicles.

Additional Encore enhancements include expanded Mode 09 availability and technician-driven data stream improvements.

All Encore owners can download the latest update now and take advantage of the new vehicle coverage and tests. Technicians with expiring subscriptions must renew their subscriptions to keep their lifetime warranty active, receive future coverage updates and benefit from the Diagnostics for Life* program. With software version 2.4, technicians can now renew directly on Encore, saving time to test, diagnose and fix more vehicles.

Diagnostics for Life also encompasses expanded technical service hours. OTC has committed to making support available during the workweek, on nights and weekends, to help ensure technicians have the information and support they need to fix customer vehicles.

The Diagnostics for Life program applies to existing and future purchasers of the Encore. To qualify for Diagnostics for Life, technicians must only maintain an active, uninterrupted diagnostics subscription with OTC.

In April, OTC released Bravo 2.0 for Encore, making the tool faster and easier to use while expanding coverage and capabilities. Since then, four software updates have been released, helping technicians fix faster and providing the repair assets needed to diagnose vehicles. Major highlights of that release were:

-       The first OTC scan tool with Bosch’s coverage database for European vehicles, expanding the Encore’s coverage of Mercedes-Benz, BMW and Volvo.

-        Faster, more stable operating system with expanded vehicle coverage and support.

-        AutoID™ most CAN vehicles in less than five seconds.

-        Additional coverage for Audi, BMW/Mini, Chrysler/Jeep, Ford, GM, Hyundai, Kia, Mercedes-Benz, Nissan, Toyota, Volkswagen and Volvo.

-        More complete vehicle and tool coverage along with extended-hours technical service.

* Details of Diagnostics for Life can be found at otctools.com/diagnostics-for-life.

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