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Mitchell 1 adds parts lookup feature to ProDemand

Tuesday, July 9, 2019 - 07:00
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Mitchell 1 has added the ability to search its ProDemand® repair information software using an OEM part number, further expanding the search functionality in the 1Search Plus module of ProDemand. Service writers and technicians now have the option to start a repair information lookup beginning with a part number in addition to diagnostic code, component or symptom.

“The part number search feature is useful to many auto repair shops and offers more flexibility to help technicians quickly find the repair information they need,” said Gary Hixson, marketing manager for ProDemand, Mitchell 1. “It’s always our goal to think the way auto professionals do and deliver features that help them increase efficiency at every step of the repair process. The part number lookup gives them a streamlined option when they need information specific to a part.”

In the search field, users now see a new option for part numbers. They can type in the part number with or without the spaces and hyphens and ProDemand will automatically detect and return results for the correct part. In addition, the type-ahead feature is activated for the search lookup, so technicians only need to enter few characters and ProDemand will populate the entire part number.

Once the OEM part number is entered, 1Search Plus will return all information related to that part for the selected vehicle, allowing technicians to quickly complete the diagnosis and repair.

ProDemand provides complete OEM repair, estimating and maintenance information with exclusive real-world industry insights in a single lookup. The 1Search Plus search engine returns information in a user-friendly graphical "card" layout aligned with a technician’s workflow. Key features include expert-based Real Fixes, ADAS quick reference, smart color wiring diagrams, the latest TSBs, common repair procedures, Top 10 Repairs dashboard and integrated estimating with the Mitchell 1 Manager™ SE shop management system.

For more information about Mitchell 1, visit mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at mitchellrep.com.

About Mitchell 1:

Headquartered in Poway, California, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair shop software and services to help automotive and commercial truck professionals improve productivity and profitability. ProDemand® optimized with SureTrack® is the most complete solution for OEM and real-world repair information and diagnostics. Manager SE is the industry standard for mechanical estimating and shop management information. The SocialCRM shop marketing service delivers automated marketing and customer engagement tools to help shop owners improve their bottom line profits. For the commercial trucking segment, TruckSeries provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. Mitchell 1 is a recipient of the ASE Blue Seal of Excellence award and was recognized by Frost & Sullivan in 2018 with the North American Customer Value Leadership Award. For more information about Mitchell 1 products and services, visit the company’s website at mitchell1.com. Follow Mitchell 1 on social media at www.facebook.com/Mitchell1ShopSolutions and www.twitter.com/Mitchell1.

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