Global Shop Solutions celebrates 25-year anniversary of VP of R&D

June 21, 2018
Global Shop Solutions is product to celebrate 25 years of ERP software excellence under the leadership of Vice President of R&D Erika Klein.

Global Shop Solutions is proud to celebrate 25 years of ERP software excellence under the leadership of Vice President of R&D Erika Klein.

As the daughter of Dick Alexander, founder of Global Shop Solutions, Klein has lived and breathed the company since she was a young girl. From joining her parents at the office after school, to running our R&D department of nearly 100 people, Klein has been a visionary in 40+ years of company success.

Klein’s journey as an employee started in Global Shop Solutions service department helping customers navigate our software, but she quickly transitioned into the role of Chief Software Designer. During her tenure, she has led the release of dozens of applications that simplify manufacturing for our customers.

Each of the products released in the past two decades – Business Intelligence, CRM, Quality Control, FLOOOM, Document ControlTM, Advanced Planning & Scheduling, GAB, and Dashboards for Manufacturers – all have Klein’s design and manufacturing leadership. Every application within the system has made a direct impact to customers resulting in a better return on their investment and simplified manufacturing.

“Twenty five years ago my remarkable sister, Erika Klein, walked through the doors of Global Shop Solutions for the first time as an employee,” says President and CEO

Dusty Alexander. “Since then, she’s grown to lead our R&D department managing four teams and nearly 100 people earning the respect and admiration of all employees. Our manufacturing customers around the world benefit from her ability to lead others as her team brings great products to market every day.”

Keys To A Profitable, Productive Shop

Get the RepairPal Info Sheet

Learn how to assess your business and become one of the most trusted auto repair specialists in the country. RepairPal has easy-to-follow recommendations that shop owners and managers can start using right away.

Discover The Keys

Sponsored Recommendations

Snap-on Training: Approach to Intermittent Problems

Snap-on's live training sessions can help you develop your own strategy for approaching vehicle repair.

Snap-on Training: ADAS Level 2 - Component Testing

The second video for Snap-on's comprehensive overview of Advanced Driver Assistance Systems (ADAS), covering the fundamental concepts and functionalities essential for automotive...

Snap-on Training: Intro to ADAS

Snap-on's training video provides a comprehensive overview of Advanced Driver Assistance Systems (ADAS), covering the fundamental concepts and functionalities essential for automotive...

Snap-on Training: Guided Component Tests Level 2

The second video for Snap-on's comprehensive overview of Guided Component Tests, covering the fundamental concepts essential for diagnostic procedures.

Voice Your Opinion!

To join the conversation, and become an exclusive member of Vehicle Service Pros, create an account today!