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As a centerpiece to the new site, Curry's has designed a Service Knowledge Center, where customers can see how the major auto systems operate through a series of computer automated graphics. The systems illustrated include braking, belts, hoses, heating and air conditioning, lighting, electrical, steering and suspension and drivelines.
Using the new Curry's Auto Service website, customers can also perform the following functions online:
• Search for tires by size and brand of the tire and make of their car.
• Schedule a maintenance or repair service.
• Access an "Online Garage" for money-saving discounts and deals, to review their vehicle service history and to receive automatic service and recall notices.
• Rate the service they receive at Curry's.
• Send a message to Curry's or submit a testimonial.
"The new website is part of our continuing efforts to improve the customer's experience at Curry's Auto Service," says President Matt Curry." Our goal has always been to provide honest automotive repair advice, quality workmanship and exceptional service. When customers bring in a car for service, our staff takes time to show them what parts need to be repaired or replaced and to go over the car with them. Now we can do the same thing virtually."
Curry’s Auto Service is one of the largest independent auto service and repair shops in the Washington, DC, area, with nine locations in Northern Virginia and Maryland. Curry's services more than 4500 customers each month at its shops in Alexandria, Arlington, Chantilly, Dulles, Fairfax City, Falls Church, Gainesville, Gaithersburg and Great Falls/Reston.
Because of their customer service programs, Curry’s Auto Service was awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews.
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