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ASA launches website help section

Sunday, May 13, 2012 - 18:59
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Reflecting the need for real-time and relevant website visitor information and assistance, the Automotive Service Association (ASA) recently unveiled a new Help section as part of its website, This new website section is designed to help ASA members and nonmember guests alike navigate the site’s reorganized format to provide the best online experience.

With links conveniently located in the top and footer navigation menus, visitors can easily find assistance and tutorials 24/7 to help them take advantage of the many new – as well as the more established – features of ASA’s online products. Current information covers updating member information, finding an ASA member repair shop, navigating the ASA Communities and benefits portfolio, and some of the free tools available through ASA’s legislative website,

One of the major additions to ASA’s website is the Communities section. Within the Communities, current ASA members will have access to online forums, document libraries, wikis, and blogs, allowing collaboration and communication between members, staff and volunteer leadership in a professional environment.

The Communities provides many new features for communication between members, volunteer leadership and ASA staff, including the ability for ASA members to create their own personal blogs, ask questions and post comments in the Communities forum area, and collaborate on documents and other materials via a member-only wiki area. In addition, the Communities section hosts a document library section, which will feature documents, video and audio files, and images, providing exclusive resources for ASA members and their businesses. ASA’s division newsletters, Collision Repair Report and Mechanical Division Dispatch, have a new home in the Communities, providing relevant and up-to-date information on association news, industry happenings and other important information exclusively for ASA members.

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