Articles by Chris "Chubby" Frederick

What’s possible if you become a master of persuasion? Let’s listen to ATI Coach Eric Twiggs explain how you can accomplish this in your shop
chris chubby frederick, ati
It’s time for your managers and you to build relationships with all your people and create trust so that they can accomplish their goals by working for you over decades, not just a few years.
chris chubby frederick, ati
If I have heard it once, I have heard it a thousand times: “Dollars pay the bills, not profit margins!” Well, I agree with you, but you can’t effectively manage your shop by dollars alone.
chris chubby frederick, ati
I challenge you to become aware of the “inside voices” and to remove the voices that are keeping you from getting what you truly want.
chris chubby frederick, ati
Have you ever thought about the possibility that many things you do every day are because of a misguided or unexamined belief?
chris chubby frederick, ati
Consider hiring the right personality and teach them the rest. These people are out there, and you do not need to be a tech to sell service and give customers a great experience.
chris chubby frederick, ati
According to Pew Research Center, baby boomers are retiring at a rate of 10,000 a day and have been since January 1, 2011.
chris chubby frederick, ati
There are the good “what ifs” that turn bad and the bad “what ifs” that turn even worse. It’s part of human nature, but how do we defend ourselves?
chris chubby frederick, ati