Articles by Chris "Chubby" Frederick

If I have heard it once, I have heard it a thousand times: “Dollars pay the bills, not profit margins!” Well, I agree with you, but you can’t effectively manage your shop by dollars alone.
chris chubby frederick, ati
I challenge you to become aware of the “inside voices” and to remove the voices that are keeping you from getting what you truly want.
chris chubby frederick, ati
Have you ever thought about the possibility that many things you do every day are because of a misguided or unexamined belief?
chris chubby frederick, ati
Consider hiring the right personality and teach them the rest. These people are out there, and you do not need to be a tech to sell service and give customers a great experience.
chris chubby frederick, ati
According to Pew Research Center, baby boomers are retiring at a rate of 10,000 a day and have been since January 1, 2011.
chris chubby frederick, ati
There are the good “what ifs” that turn bad and the bad “what ifs” that turn even worse. It’s part of human nature, but how do we defend ourselves?
chris chubby frederick, ati
If there is a puzzling problem like low car count, the natural impulse for the average shop owner is to point the finger at the customers, the economy, the weather, and the employees. The top shops on the other hand start by focusing on themselves.
chris chubby frederick, ati
Most of the lack of employee growth is coming from lack of regular employee reviews. Learn how to set up reviews for your employees.
chris chubby frederick, ati