We know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the prices you charge.
Get focused to go after and attract new retail and wholesale business starting on the first of the year. No need to wait. Have a staff meeting and discuss the key objectives in terms of how many new commercial accounts (for example) you want to attract in the first six months of 2018.
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