Tschanen Brandyberry, special projects editor for the Automotive Group of UBM Americas, wrote a blog, “Education and experience: the combatants of returns.”
Nobody in the automotive aftermarket supply chain – distributors, repair shops or manufacturers – wants to have to deal with returned merchandise. One of the keys to avoid auto parts returns is appropriate training throughout the supply chain, from manufacturers to technicians at auto repair shops
Click here to read about the different types of training at each level of the supply chain that will help combat returns.
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