Yes, you know that computers are important. Yes, you know they’re here to stay. And while you can master some fairly technical tools in the bay, that computer still can trip you up.
Enter Scott Brown, president of the International Automotive Technicians Network (iATN), who at Automechanika Chicago gave technicians, owners and other shop employees through some computer know-how in his presentation, “Leveraging Your PC for the Automotive Service Professional.”
“This class is designed to share some of the challenges I've seen many technicians in the field presented with in regards to PC usage,” Brown said. “Computers are now an integral part of our daily routines some and I plan on sharing tips to make their life easier.”
Attendees, all of whom were encouraged to bring a laptop or tablet to the class, learned tips and tricks from Brown through data points and examples he pulled live from iATN.
“Many technicians have been using computers for years but many fail to take full advantage of some of the other benefits they provide in regards to their profession,” Brown explained. “Additionally, since I represent iATN, I will be sharing a multitude of tips one can use immediately to further their profession.”
And that’s true, as the attendees left the class with an understanding of how to take and markup screenshots (and why this is important), as well as setting up and optimizing their Internet browsers for efficiency. They also learned more about researching issues on iATN and new integration features with Direct-Hit.