“Perhaps our greatest challenge is to educate and engage 14,000 independent resellers, encouraging them to make the changes they must to remain viable,” Odom said. “Consumers still seek local brick-and-mortar options, but they have customer service expectations that aren’t often met by our many diverse resellers of aftermarket accessories and performance parts.”
Aftermarket Auto Parts Alliance launched the new Auto Value and Bumper to Bumper Technician of the Year program.
The company’s 2017 national technician promotions included Give ‘Em Hellcat, The Great Hawaiian Getaway, Perfect Stop Powersports Giveaway, Road Warrior Weekend, and The Kentucky Horsepower Corvette Giveaway.
The Automotive Aftermarket Management Education Award in 2017 went to Bob Joynt, training manager at Auto-Wares Group of Companies; the Pursuit of Excellence Award to Corey Bartlett, President of APH, and Fletcher Lord Jr. of PWI was induced into the Arkansas Business Hall of Fame
Automotive Parts Associates said its 2017 achievements included Nexus North America/Nexus International membership, its national accounts program, and enhancement of the Professionals’ Choice Service Center nationwide warranty program offering.
Engine Pro said it added many new products to its Engine Pro line, including: Diesel pickup truck camshafts and valves, Nitro Black roller lifters, Nitro Black “SS” series piston rings, New Engine Pro/Fel-Pro performance gasket sets, New LS Chevrolet parts including silicone rubber gaskets.
Federated Auto Parts said 2017 was another successful year for Federated membership. Strong supplier relationships, enhanced technology, beneficial customer support programs and a flourishing partnership with National Pronto Association (known as the Automotive Parts Services Group, will hold its first fully combined membership meeting in Spring 2018) have positioned Federated for continued growth in the coming year.
Federated recently added several new members and, along with acquisitions by current members, the group is thriving. Evolving technology continues to be a major focus. By taking into account the data needs of its members and customers, as well as seeking seamless integration with manufacturers and other industry partners, Federated continually invests in technology to increase efficiency and ensure accuracy throughout the supply chain.
The Federated Car Care Center program features business-building tools to help service provider customers effectively compete in their local markets. In addition, Federated provides repair shops and professional technicians with extensive training through The Group Training Academy and is working closely with supplier partners to provide even more training opportunities.