Our Technician Attitude Study analyzes 17 product categories. The report (published in October 2005) asked technicians to answer questions regarding why they make specific purchases and who they buy their parts from.
The following are downloadable files for the Aftermarket Business Market Research section. You will need Adobe Acrobat Reader to view these files. This program is available as a free download from the Adobe website
Belts & hoses
Shocks & struts
Starters & alternators
Note: Click here to view our 2004 Installer Attitude Study, with links to 15 product categories.