• Chris Sutton, vice president of U.S. automotive retail at J.D. Power, spoke to Aftermarket Business World about the company's 2016 CSI study, which shows satisfaction rates for recall-related repairs declined this year for the first time in six years.
    Chris Sutton
  • GM’s office in the Dubai World Trade Centre oversees the sales and service operations for 20 dealerships in the United Arab Emirates, Saudi Arabia, Qatar, Oman, Dubai, Bahrain, Jordan, Kuwait, Lebanon, Iraq and Yemen.
  • Joe Richards, director of research and market intelligence at Cox Automotive, spoke to Aftermarket Business World about the company's 2016 Maintenance and Repair Study, which found that dealerships only capture 30 percent of total service visits
    Joe Richards
  • In April Elio Motors established a Pilot Operations Center for evaluating the E-Series version of its three-wheeled vehicle with the goal of rolling out pre-production Elios by the end of this year.
    Paul Elio
  • Jennings Motor Group, based in Northeast England, operates multiple Ford, Kia, Mazda and SEAT dealerships. The company uses a long-established apprenticeship program to provide opportunities for students in the region to work at its dealerships in service, sales and other divisions.
    Julia Bradford
  • Patrick Capriati, marketing promotion manager at the Italian Trade Promotion Agency’s Chicago office, which houses the trade-oriented section of the Italian Embassy, discusses trade opportunities in Italy with Aftermarket Business World.
    Patrick Capriati
  • John Blodgett, MacKay and Co.’s vice president of sales and marketing, discussed the company's services program called DataMac, which profiles the aftermarket for replacement parts, tires and lubricants for on and off-highway vehicles, with Aftermarket Business World.
    John Blodgett
  • National Automobile Dealers Association chief economist Steven Szakaly spoke to Aftermarket Business World about NADA's workforce study on compensation for employees at new car dealerships.
    Steven Szakaly
  • Perfecto Mobile helps companies test and improve mobile applications, including in-vehicle apps. Carlo Cadet and Chris Willis of the company's marketing department spoke to Aftermarket Business World about their efforts in the automotive space.
    Carlo Cadet
  • Serving the U.S., Canada and several other global markets, CAM International has found success as a re-distributor of aftermarket parts, accessories and heavy duty components by implementing an effective array of methods for handling stocklifts, change-overs, buybacks and overstock inventories.
    Tim McGee
  • ABI Research forecasts that nearly 203 million vehicles will ship in 2022 that are equipped with software over-the-air (SOTA) update capabilities. With recalls on the rise, the ability to provide software and firmware updates remotely could help reduce the cost and inconvenience of some types of vehicle fixes.
    Susan Beardslee
  • Kelly Squizzero, director of industry and solution strategy at software provider Infor, discusses how business owners, who are finding themselves caught in a transition period of employing across a vast age and skills gap, can effectively manage baby boomers and milennials in the workforce
    Kelly Squizzero
  • Autologic Diagnostics recently launched AssistMobile, a mobile phone app that complements the company’s flagship Autologic Assist cloud-based vehicle-connected support service. The system connects repair shops with diagnosis and repair issues.
    Jeremy Fry
  • The CTA’s Mobile Electronics Certified Professional (MECP) program was developed in 1991 by several 12-volt industry executives interested in bringing a higher level of professionalism to the mobile electronics installation segment. Some 20,000-plus industry pros have achieved MECP accreditation.
    Todd Ramsey
  • Peter Yorke, CEO of Voyomotive, discusses the company's recently launched VOYO OBD II telematics controllers. Voyomotive will soon launch a fleet version of the product called Passport.
    Peter Yorke
  • Labeling is complex as companies are faced with evolving regional, language, customer and regulatory requirements, which must be managed to avoid supply chain disruptions. Companies unable to support these new requirements and streamline label changes can end up with fines, dissatisfied customers and loss of business.
    Mike Ward
  • Affiliating with an established franchise operation “is the fastest way to understand proven business systems,” according to Charles J. Bonfiglio, the founder and CEO of Tint World Automotive Styling Centers, which has 64 franchises in 18 states along with a growing presence of overseas outlets.
    Charles J. Bonfiglio
  • ASA Electronics National Accounts Manager Justin Garver discusses the company's Auto-Pairing Wireless Camera System for tractor-trailer applications, which is designed to seamlessly pair any combination of cabs and trailers equipped with Voyager wireless monitors and cameras, regardless of a fleet’s size. 
    Justin Garver
  • Dave Leonard, president and CEO of Advanced Pricing Logic, talks to Aftermarket Business World about the company's price management and optimization software, PRICEXPERT (formerly Promoter). The software as a service solution (SaaS) is targeted at mid-market companies. 
    Dave Leonard
  • Advance Auto Parts, Inc. is sponsoring the Ricky Benton Racing Team in the 2016 NASCAR Camping World Truck Series.
    Advance Auto parts