Joe Richards, director of research and market intelligence at Cox Automotive, spoke to Aftermarket Business World about the company's 2016 Maintenance and Repair Study, which found that dealerships only capture 30 percent of total service visits
Jennings Motor Group, based in Northeast England, operates multiple Ford, Kia, Mazda and SEAT dealerships. The company uses a long-established apprenticeship program to provide opportunities for students in the region to work at its dealerships in service, sales and other divisions.
Patrick Capriati, marketing promotion manager at the Italian Trade Promotion Agency’s Chicago office, which houses the trade-oriented section of the Italian Embassy, discusses trade opportunities in Italy with Aftermarket Business World.
John Blodgett, MacKay and Co.’s vice president of sales and marketing, discussed the company's services program called DataMac, which profiles the aftermarket for replacement parts, tires and lubricants for on and off-highway vehicles, with Aftermarket Business World.
Michael Shellhart, president of the NextGEN Liquidation Group, which has operations in the U.S., Canada, Mexico, Central America and South America, answered questions from Aftermarket Business World about this aspect of the aftermarket.
Kelly Squizzero, director of industry and solution strategy at software provider Infor, discusses how business owners, who are finding themselves caught in a transition period of employing across a vast age and skills gap, can effectively manage baby boomers and milennials in the workforce
Autologic Diagnostics recently launched AssistMobile, a mobile phone app that complements the company’s flagship Autologic Assist cloud-based vehicle-connected support service. The system connects repair shops with diagnosis and repair issues.
The CTA’s Mobile Electronics Certified Professional (MECP) program was developed in 1991 by several 12-volt industry executives interested in bringing a higher level of professionalism to the mobile electronics installation segment. Some 20,000-plus industry pros have achieved MECP accreditation.
Labeling is complex as companies are faced with evolving regional, language, customer and regulatory requirements, which must be managed to avoid supply chain disruptions. Companies unable to support these new requirements and streamline label changes can end up with fines, dissatisfied customers and loss of business.
Affiliating with an established franchise operation “is the fastest way to understand proven business systems,” according to Charles J. Bonfiglio, the founder and CEO of Tint World Automotive Styling Centers, which has 64 franchises in 18 states along with a growing presence of overseas outlets.
ASA Electronics National Accounts Manager Justin Garver discusses the company's Auto-Pairing Wireless Camera System for tractor-trailer applications, which is designed to seamlessly pair any combination of cabs and trailers equipped with Voyager wireless monitors and cameras, regardless of a fleet’s size.
Dave Leonard, president and CEO of Advanced Pricing Logic, talks to Aftermarket Business World about the company's price management and optimization software, PRICEXPERT (formerly Promoter). The software as a service solution (SaaS) is targeted at mid-market companies.
Jason Bartanen, director of industry and technical relations at I-CAR, recently answered a series of questions from Aftermarket Business World concerning the industry’s overall levels of knowledge of aluminum automotive components.
Joachim Taiber, CTO at the International Transportation Innovation Center (ITIC) and a research professor of electrical and computer engineering at Clemson University, spoke to Aftermarket Business World about cybersecurity for vehicles