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The United Kingdom (UK) automotive aftermarket is set to grow. A rise in innovative business models and services such as e-retailing, telematics and connected car systems, personal contract purchase (PCP) financing, service aggregators, and e-stores are factors propelling demand and creating value for customers in a price-sensitive market.
To capitalize on the growing aging vehicle market, service chains should focus on highly replaceable parts associated with top brands while independent garages should develop a better understanding of servicing top brands.