Category managers often struggle to decipher shopper behavior that appears unexplainable. To alleviate these issues of disparate data clashing with gut instincts, category managers can follow four steps for critical thinking.
The problem is in process and procedures. Cybersecurity defensive technologies are well built and evolving rapidly. However, these technologies will only help against actual brute force hacking type attacks. They will not save you from your own company’s missteps.
Whether you call them fast track or express repairs, these small repairs could be the key to improving cycle time. Fast track repairs generally cost less than $1,500, which for most shops is commonly 45 percent to 50 percent of their business
Republicans in the House started the ball rolling on autonomous vehicle (AV) legislation by publishing 14 separate staff drafts of bills that cover such things as federal pre-emption of state law and increasing the number of AVs that a company can test.
Amazon must have loved announcing that major traditional aftermarket suppliers have agreed to support their new push. Now that almost all items are available through Amazon Marketplace, direct selling of most popular SKUs to Amazon is snowballing.
What is the average closing percentage of website leads for collision shops? I researched this and realized there are shops that do not know how the work they get in the shop is finding them, nor where new business is coming from.
The auto care industry needs to produce sustainable solutions to recruit and retain capable technicians to operate independent garages. Without creative intervention, the customers’ choice of repair outlets will be limited.
There was no federal funding attached to the automated vehicle proving grounds program when it was announced during the Obama administration, and there is none in the Trump administration budget for fiscal 2018.
Aftermarket V2V devices will play a big role in determining how quickly autonomous vehicles become successful. But just how big a role will be determined by how the intricacies of the proposed National Highway Traffic Safety Administration (NHTSA) standard work out.
In addition to including glass removal under preparation for repair, you should also think about pre-painting parts like core supports, hood hinges, rear body panels and even the underside of the roof if it was required in OEM procedures.
Paper catalogs are dead. We just haven’t had the memorial service. Until the industry supports the exchange of applications for all classes of vehicles and machines, the burden to print catalogs remains.
Amazon is great for retailers who have their own warehouses and excel at fulfillment and customer service. But just because you meet their fulfillment standards doesn’t guarantee sales. To get traffic and conversions, you need to optimize your listings by applying popular search terms in your product description and bullet points.
If employees in auto parts stores could have it their way, would they vote Amazon out of the marketplace? Scores of counter people who serve on the frontlines are at risk of being replaced by e-commerce technologies.
Tier one auto parts suppliers are pushing Congress to allow them to test automated vehicles (AVs) like OEMs are allowed to do. The OEMs can apply to the Department of Transportation to test AVs under an exemption approved as part of the FAST Act.
I have visited shops with full parking lots who think they are busy, but realistically, nothing is moving. The repairs are all scheduled, regardless if a technician is available to work on them, just because it is Monday.
Big data is big business and as it stands now, the aftermarket is not in the game. Vehicle manufacturers are the only ones with access to this data and they have signaled their concerns in making it available to the car owner or the parties of their choosing.