Next to payroll, parts is a major recurring expense for a repair shop. Managing that expense is the key to keeping a shop profitable. The day you order the part versus when you use the part is a factor in profitability.
Many shop estimators don’t know more than the basic functions of their system. Others try to write an estimate squinting at a small screen requiring them to flip between windows to complete the estimate.
Is there a magical moat around the auto parts business filled with millions of SKU’s and lightning fast delivery requirements that will protect it and dissuade Amazon from buying a top-three auto parts retailer?
Though the House passed the Self-Drive Act by a voice vote, reflecting Democratic and Republican unanimity on the importance of autonomous vehicles (AVs), no one should think that AV legislation is a done deal.
Commoditization is increasing and when consumers are unable to distinguish between two suppliers’ parts and services, their decision largely comes down to cost, making it hard for smaller players to compete.
It's possible that someday the vehicle's OBD port might disappear entirely, so all the diagnostic data that technicians currently obtain through the OBD port will only be available through the telematics system.
Once upon a time, there was an auto parts distribution system whose footprint was indeed vast by any reasonable measure of size. The wizardry of technology buzzed along expanding the possibilities of acquiring even more shoppes.
Poor internal alignment, limited collaboration and weak data optimization are three common failings in category management strategies with retailers that can hinder the best-laid plans in building a profitable product assortment.
The big issue for the aftermarket, the one raised by the Motor and Equipment Manufacturers Association (MEMA), is whether suppliers can also test AV components the same way auto manufacturers can test vehicles. And the House bill establishes that authority.
Category managers often struggle to decipher shopper behavior that appears unexplainable. To alleviate these issues of disparate data clashing with gut instincts, category managers can follow four steps for critical thinking.
The problem is in process and procedures. Cybersecurity defensive technologies are well built and evolving rapidly. However, these technologies will only help against actual brute force hacking type attacks. They will not save you from your own company’s missteps.
Whether you call them fast track or express repairs, these small repairs could be the key to improving cycle time. Fast track repairs generally cost less than $1,500, which for most shops is commonly 45 percent to 50 percent of their business
Republicans in the House started the ball rolling on autonomous vehicle (AV) legislation by publishing 14 separate staff drafts of bills that cover such things as federal pre-emption of state law and increasing the number of AVs that a company can test.
Big data is big business and as it stands now, the aftermarket is not in the game. Vehicle manufacturers are the only ones with access to this data and they have signaled their concerns in making it available to the car owner or the parties of their choosing.