Commoditization is increasing and when consumers are unable to distinguish between two suppliers’ parts and services, their decision largely comes down to cost, making it hard for smaller players to compete.
It's possible that someday the vehicle's OBD port might disappear entirely, so all the diagnostic data that technicians currently obtain through the OBD port will only be available through the telematics system.
Once upon a time, there was an auto parts distribution system whose footprint was indeed vast by any reasonable measure of size. The wizardry of technology buzzed along expanding the possibilities of acquiring even more shoppes.
Poor internal alignment, limited collaboration and weak data optimization are three common failings in category management strategies with retailers that can hinder the best-laid plans in building a profitable product assortment.
The big issue for the aftermarket, the one raised by the Motor and Equipment Manufacturers Association (MEMA), is whether suppliers can also test AV components the same way auto manufacturers can test vehicles. And the House bill establishes that authority.
Category managers often struggle to decipher shopper behavior that appears unexplainable. To alleviate these issues of disparate data clashing with gut instincts, category managers can follow four steps for critical thinking.
The problem is in process and procedures. Cybersecurity defensive technologies are well built and evolving rapidly. However, these technologies will only help against actual brute force hacking type attacks. They will not save you from your own company’s missteps.
Whether you call them fast track or express repairs, these small repairs could be the key to improving cycle time. Fast track repairs generally cost less than $1,500, which for most shops is commonly 45 percent to 50 percent of their business
Republicans in the House started the ball rolling on autonomous vehicle (AV) legislation by publishing 14 separate staff drafts of bills that cover such things as federal pre-emption of state law and increasing the number of AVs that a company can test.
Amazon must have loved announcing that major traditional aftermarket suppliers have agreed to support their new push. Now that almost all items are available through Amazon Marketplace, direct selling of most popular SKUs to Amazon is snowballing.
What is the average closing percentage of website leads for collision shops? I researched this and realized there are shops that do not know how the work they get in the shop is finding them, nor where new business is coming from.
The auto care industry needs to produce sustainable solutions to recruit and retain capable technicians to operate independent garages. Without creative intervention, the customers’ choice of repair outlets will be limited.
There was no federal funding attached to the automated vehicle proving grounds program when it was announced during the Obama administration, and there is none in the Trump administration budget for fiscal 2018.
Aftermarket V2V devices will play a big role in determining how quickly autonomous vehicles become successful. But just how big a role will be determined by how the intricacies of the proposed National Highway Traffic Safety Administration (NHTSA) standard work out.
In addition to including glass removal under preparation for repair, you should also think about pre-painting parts like core supports, hood hinges, rear body panels and even the underside of the roof if it was required in OEM procedures.
Paper catalogs are dead. We just haven’t had the memorial service. Until the industry supports the exchange of applications for all classes of vehicles and machines, the burden to print catalogs remains.
Big data is big business and as it stands now, the aftermarket is not in the game. Vehicle manufacturers are the only ones with access to this data and they have signaled their concerns in making it available to the car owner or the parties of their choosing.