Opinion | Commentary

  • Sadly, too few businesses in the auto care industry can obtain affordable big data technology to quickly spin grains of unruly data into purified, actionable information.
    Alan R. Segal
  • An Aug 30, 2018 enforcement deadline looms for California's Proposition 65, originally passed as a ballot initiative to protect the state's drinking water. An urgent dash towards awareness and compliance is underway.
    Scott Luckett
  • If survey findings are correct, motorists have little desire to entrust their personal data to vehicle manufacturers...anbd little choice but to fight for data security.
    searchautoparts
  • It must feel emotionally draining for an auto parts store when their shoppers can buy the same ignition coil retailed at $79.99 for $33 less by a competitor. From Scott Drozd’s perspective on hot selling items, this CEO of FCP Euro believes dynamic pricing is playing a normalized role in swaying shopper perceptions in a land grab for market dominance and profits.
    Alan R. Segal
  • If you have been looking for a time to connect with your elected official, this is the year to do it. Your elected representatives will soon exit Washington, D.C., and look for opportunities to meet with their constituents back home.
    searchautoparts
  • Many of us grew up being taught that there is no "i" in team. The message is "It's not about you." I believe that this traditional teaching has created a belief that creates a lack of personal responsibility.
    Mike Jones
  • The automotive industry is going through a period of significant change thanks to advances in technology. Electric cars and self-driving vehicles, which once seemed futuristic, are now very much a reality. Those in the auto-parts industry are not immune to the effects of such technological changes and need to make sure they are not slow to react because they could risk being left behind.
    searchautoparts
  • Work is underway to extend the automotive data standard to fully support the requirements of heavy duty parts manufacturers and distributors.
    Scott Luckett
  • One current and significant issue facing U.S. businesses is the General Data Protection Regulation (GDPR), a regulation in European Union law on data protection and privacy for all individuals within the EU. The law becomes enforceable May 25 and addresses the export of personal data outside the EU.
    searchautoparts
  • A parallel can be derived between the unresponsive pains of the hotel industry's “luggage carts” and the automotive aftermarket's “luggage.” In the automotive aftermarket, it seems we keep doing the same stupid things, and expect different results, ignoring everything else.
    searchautoparts
  • Brick and mortar retailers are at a competitive disadvantage to online-only companies that are free from charging sales tax as long as they are headquartered outside the state where the sale occurs. Enter the Marketplace Fairness Act.  
    searchautoparts
  • Honeywell and LG are working on developing software and intrusion detection and prevention systems (IDPS), a cybersecurity technology suite designed and built into automotive systems that will be a part of their new products.
    Jerry Hutcheson
  • Even mechanics can spark their own #MeToo movement. That moment came in the form of a car care book, authored by Patrice Banks, owner and technician of a vibrant all-women’s auto repair shop.
    Alan R. Segal
  • Paint material dollars can be measured by the price you pay on the jobber invoice – the expense – or the amount you use on a job – the cost. The problem with the expense is it’s difficult to realize the value. To see the value, you need to determine your cost per paint hour.
  • For the aftermarket, investing in infrastructure would have many benefits by reducing traffic bottlenecks and making improvements to U.S. ports.
    searchautoparts
  • Ponder the positive effects it will yield when one good deed begets another – in terms of well-being and productivity. Whether supporting the community or an individual, follow your heart.
    Alan R. Segal
  • The automotive aftermarket companies that will win in this space are those that are invested in online, and specifically in an omnichannel e-commerce strategy.
    Michiel Schipperus
  • You need layers of security to catch a variety of cyberattacks. What are your layers and how many are there? If you do not have a layered system, you are vulnerable to a cyberattack.
    Jerry Hutcheson
  • There is one investment that many distributors and retailers in the aftermarket are making today. There is an industry standard for the inquiry and order of drop ship and special order products. It’s called Internet Parts Ordering or IPO.
    Scott Luckett
  • Our job is to create one damage assessment that clearly describes the repairs needed and how the repairs must be performed. To accomplish that we must use the estimate line, line notes and photos to illustrate what is expected.