Trainer and consultant Mike Anderson of Collision Advice continues his new series of FREE monthly webinars, entitled “Learn to Research, Research to Learn,” with a session conducted March 23 from Fiat Chrysler’s headquarters.
Independent repair shops that use social media to promote their business continue to show a clear preference for Facebook more than any other website. But Google Plus is growing in usage and is the number two social media website choice.
One person’s opinion, warranted or not, can adversely affect your new customer acquisition and sometimes even loyal customer retention. However, there is a method to managing these reviews to help lessen and even prevent harm to your business’s growth.
SAE International and the SAE Foundation celebrate National Pi Day – 3/14 – to shed light on the importance of science, technology, engineering and math (STEM) education and to encourage support of SAE’s STEM programs.
What happened with the technology that proved its worth in other industries and once seemed destined to quickly move into the automotive world? Pull up a chair and pour yourself a cup of coffee. The answer to that question is long and involved.
The concept of learning should be a key element of a body shop’s culture, but the type of training and method of delivery can be tailored to help technicians and leadership retain the knowledge in a way that best fits their needs.
Performing a VE calculation on a boosted engine is not much different that doing so on other engines. A known good 2012 Mini Cooper S with a 1.6 liter turbocharged engine will be used to illustrate the technique.