NAPA takes quality, increased productivity and best practices seriously — so much so that the leading collision center chain will hold its first NAPA Collision Conference with leading insurance experts and collision industry partners, including Martin Senour Paints — in Orlando, Fla., April 15-17, 2014 at the Gaylord Palms Resort & Convention Center.
The conference is available to NAPA and Martin Senour paint customers, including NAPA AutoCare Collision Centers, as well as all collision repair facility owners and managers who are interested in increasing their shops' productivity and profitability.
The purpose of this groundbreaking conference will be multi-fold from a shop management perspective and its attendees will learn: lean services from many of the best consultants in America; strategies for meeting collision industry challenges and opportunities; and learn key performance indicators (KPIs) that will help their business' align and even exceed industry averages.
They will also experience a number of ‘take home’ action steps that can be implemented when they get back to their own shop, including;
- Provide better leadership in all situations
- Motivate employees and increase shop productivity
- Market their business more effectively
- Increase shop profitability through better financial management
- Work more effectively with insurance companies and DRPs
- Effectively utilize all the resources offered by NAPA and Martin Senour Paints
“This conference will help collision repair shop management run their business better in so many ways: how to improve cycle time; how to hire and retain the best technicians and staff; how to develop effective business marketing techniques; and how to increase productivity and profitability in all processes,” says Chris Nichols, NAPA Director of PBE, U.S. Automotive Parts Group.