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Toyota introduces new technology for recommended repair procedures

Wednesday, October 29, 2014 - 06:00
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Toyota Motor Sales, U.S.A., Inc. will demonstrate their breakthrough collision repair estimating solution at SEMA, the premier automotive specialty products trade event in the world, November 4-7, 2014, in Las Vegas, Nev. Tens of thousands of collision industry professionals will be introduced to Toyota Recommended Repair Procedures (TRRP)—a tool that provides repair specialists with instant access to all the information needed to restore vehicles to their pre-accident condition. In the first quarter of 2015 Toyota will begin their release of TRRP with coverage for 29 Toyota and Scion vehicles dating back to 2005.

"This program is a game changer for the industry," commented Rick Leos, Collision Program Developer, Toyota Motor Sales, U.S.A., Inc. "By offering a solution that provides Toyota repair procedures, parts, and technical information in one place, we help the industry by establishing a standardized approach to repair planning. Collision repair specialists will benefit from decreased cycle times, reduced supplements, and greater overall work efficiency. It's a win for our customers, repair experts, and insurance companies alike," added Leos.

Toyota's template-based solution reduces the preparation of a repair plan from painstaking hours to mere minutes, saving collision repair specialists time, while increasing the level of efficiency and accuracy at the front end of the repair process. Repairers no longer need to start from a blank sheet of paper; they begin with a fully detailed repair plan, and omit what isn't needed rather than adding each operation individually. Additionally, TRRP includes recommendations on parts that manufacturers designate as non-reusable or one-time use, which by definition means they must be replaced rather than reused.

"With vehicle technology and materials rapidly changing, it is imperative that repair specialists receive the critical information necessary to properly repair Toyota and Scion vehicles," said Leos. "Toyota is committed to safety first, and by offering a single-source solution that provides access to Toyota repair procedures, we improve the repair process, and ultimately, customer satisfaction," added Leos, a 25-year collision industry veteran.

Toyota's long-term vision is to offer other OEMs the opportunity to leverage this patent-pending template technology, consequently shifting the industry paradigm to one with greater transparency and better access to factory-recommended repair procedures. As a result, OEMs will achieve a significant impact in maintaining the safety of their vehicles through greater visibility of the parts and procedures required to complete the repairs.

TRRP will be launched in the Mitchell estimating system in the first quarter of 2015. In an effort to broaden the reach of this template technology, it is being licensed under the name "OEM Recommended Procedures" to OEMs and data providers in the U.S. and internationally. 

To learn more about TRRP visit SEMA Show booth #24700, or contact Rick Leos, Collision Program Developer, Toyota Motor Sales, U.S.A., Inc. at (310) 468-3111 or For OEM and other licensing opportunities, contact Larry Castro, Executive Vice President, Creative Productions Licensing Division at (949) 258-4351 or

About Toyota Motor Sales, U.S.A., Inc.
Toyota (NYSE:TM), the world's top automaker and creator of the Prius, is committed to building vehicles for the way people live through our Toyota, Lexus and Scion brands.  Over the past 50 years, we've built more than 25 million cars and trucks in North America, where we operate 14 manufacturing plants (10 in the U.S.) and directly employ more than 40,000 people (more than 32,000 in the U.S.).  Our 1,800 North American dealerships (1,500 in the U.S.) sold more than 2.5 million cars and trucks (more than 2.2 million in the U.S.) in 2013 – and about 80 percent of all Toyota vehicles sold over the past 20 years are still on the road today. For more information about Toyota, visit  

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