If the tech performs the work in 25 hours, the shop logs an addition 13 hours of labor, which at a $50/hr rate brings in $650. That’s just for a quarter-panel.
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Bradshaw recently consulted at a shop generating $250,000 monthly with eight front-end estimators. Consider two things here. On the surface the shop appears to be doing incredibly well even as it’s potentially losing significant revenue in lost labor (serving as an example of how an otherwise successful shop may be sitting atop a big problem). With proper blueprinting, and therefore an accurate work order/repair match, it could be doing even better.
Those lost dollars can go a long way in adding locations, paying for training and equipment, and planning for the future. Not being subjected to a lawsuit for an unsafe repair is another bonus.
With all you have on your plate as a repairer, being told to worry about an area where everything seems fine can seem like a bit much. But you don’t want to miss out on making an accessible change that could transform your operation. In an industry where complexity continually challenges your business decisions, having a clear path to improvement is a rare benefit.