Technicians

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Shop owners know that the biggest factor in the success of their business is their employees. Hiring hard-working, knowledgeable and trustworthy technicians is the first step in establishing and maintaining a thriving business.
However, finding the right talent is becoming...
Pro Spot announces a new team member to their European division. We are excited to welcome Frank Kirmis as our new Director of Sales and OEM Relationships for Europe and Asia.
In his new role, Frank will help Pro Spot continue to build our relationships with the European...
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“My car is trying to kill me!” our customer stated to a service manager. She went on to explain that when she engaged her adaptive cruise control that the vehicle would advance dangerously close to the vehicle in front of it then brake hard. She explained how...
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This article was co-authored by Lisa Lofton.
Editor’s Note: This is the second part in a two-part series on autonomous vehicles (AVs) in the collision repair industry. See Part One in the June 2019 issue to learn more about the training technicians must seek to align...
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These are exciting times in the automotive refinish industry. Dramatic advances in color technology combined with familiar and reliable resources have created a diverse array of digital and print tools that make accurate refinish color matching faster and easier than ever....
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This article is co-authored by Lisa Lofton.
This is the first part in a two-part series on autonomous vehicles (AVs) and the collision repair industry. See Part Two in an upcoming issue of ABRN to learn more about AVs, their challenges and what collision repair shops should...
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“Do you have a little time to talk about what we can do for your business?”
Sound familiar? No doubt a lot of your vendors ask this kind of question. While investing your valuable time in a discussion with a company rep may seem inconvenient, these talks can...
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I was called to a shop for a complaint of a Blind Spot Monitoring Issue on a 2015 Jeep Grand Cherokee (Figure 1). The Jeep was recently repaired after a rear end collision and was delivered to the customer who drove the vehicle for about a week. There were no telltale signs...
 The Steel Market Development Institute (SMDI), a business unit of the American Iron and Steel Institute (AISI), awarded its “Automotive Excellence Award” to General Motors for their advanced high-strength steel (AHSS) innovations in the 2019 Chevrolet...
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Every stakeholder in automotive design and production recognizes vehicles are safer, longer-lasting and more affordable to own when repairers have all of the information they need to perform complete, high-quality repairs. This is why the Steel Market Development Institute...
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The way we repair vehicles has changed. Automobile manufacturers have reduced vehicle weight by switching from traditional steel to aluminum and high-strength steels, introduced new technologies like advanced driver-assistance systems (ADAS), and are continually updating...
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On the surface, matching a work order with a repair should be no great challenge. But this is the collision repair industry where even minor tasks can become very complicated and feed into even more sophisticated repairs. Indeed, as the complexity of vehicles and repairs...
Miller Electric Mfg. LLC is continuing its popular rebate program with Build with Blue Spring Savings. Now through June 30, customers who purchase a qualifying Miller product will receive a rebate of up to $700. If customers add other Miller accessories or Hobart®...
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There are several functions that foams and NVH materials perform in the heavy-duty trucks and commercial vehicles of today. Reducing noise, vibration, and harshness (NVH) are the most obvious.  The performance of these products has a significant impact on the driving...
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The concept of an MSO having one or more calibration centers is still very new, but the rapidly changing vehicle technology is attracting immense attention within our collision repair industry. There are a number of ways for an MSO to address calibrations including various...