repair shop management

  • To create a business that builds generational wealth, it is important to understand the different options available to a business to achieve that growth. 
    Brad Mewes
  • Shop owners were able to learn from their own, as their peers shared real-world success stories from within their own four walls during the NAPA Expo 2015 in Las Vegas.
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  • Our technicians, who are not sales people and certainly are not aware of the challenges we are facing as shop owners or service managers, do live in our community and it is certainly worthwhile to include them in our planning. 
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  • Is it compassion or fear that is residing in you that is the overriding component in your decision-making process in holding your employees accountable? That is the real question.
    Chris Frederick
  • Business is going great and you have checked off nearly all of your goals in your current location, what’s next? For many shop owners attending Automechanika Chicago, the next step is opening another location.
    Tschanen Brandyberry
  • Vin Waterhouse, a nationally recognized management consultant who works often with NAPA AutoCare Centers, led a pair of his popular presentations with the Automechanika Chicago attendees on key benchmarks for shop owners and managers to take back to their shops and employ. 
    Tschanen Brandyberry
  • Most independent shops start out as a vision of being your own boss, of building success on your own accomplishments. David Estes realized this through an unusual route: He bought a shop on Craigslist.
    Robert Bravender
  • Maybe it is time we stopped assuming, listen and start giving our customers what they want.
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