A workshop at SEMA, “Understanding Shop Liability in this Era of Diagnostics, Calibrations, and Programming,” featured a panel of collision industry professionals including Jack Rozint, Aaron Clark, Chuck Olsen, Nick Notte, and Scott Kaboos.
Whenever I’m in a shop struggling with die-back, especially on horizontal vehicle panels, I immediately make a beeline for the spray booth to examine the floor filter. Chances are, it’s filled with sandpaper, dirt and razor blades, so I know it wasn’t changed as recently as it should have been.
No matter your position or role in life, one thing we all do every day is negotiate. We may not realize we are negotiating, but any time we are trying to get someone to do something, we are negotiating.
At this point, you’re hopefully seeing this as a huge opportunity for shops! These features, which are loved so much by the driving public, are going to carry additional cost to properly maintain the vehicle.
Dave Luehr’s Elite Body Shop Solutions announces the next installment of the FREE Elite Webinar Series — “Paradigm Shifts in the Industry” will feature Jeff Peevy, Automotive Management Institute (AMi) President and Collision Industry Conference (CIC) Chairman, on Feb. 26.
Consider that “office time” should be all about “How do I make our business better and more productive than what it is today?” Consider that in order to answer that question fully, one must have another series of questions that help guide them to that ultimate answer(s).
We need to remember to always pull procedures on every vehicle we repair. This is a must if you, as a responsible and viable collision repair facility, want to provide a complete, safe and quality repair.
While we can’t control how many techs are entering the industry or how many “hirable” techs are available in our given market, the one thing we can control is being proactive and putting ourselves in a position to do more with less by having good systems and policies in place.
So often the key to better paint shop performance comes down to improving – and consistently using – better processes. One such process that I consider mandatory – yet often doesn’t happen in some shops – is the paint team starting every day with a to-do list.
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