Shop Owner

Frame press is the ultimate for heavy-duty vehicles
The JOSAM® Frame Press is designed to make heavy-duty frame straightening easier and more efficient. Featuring a wide range of durable equipment and accessories, the JOSAM Frame Press is a must for every shop that works on heavy-duty vehicles.
“The JOSAM Frame...
abrn
MOTOR to exhibit FleetCross and more medium and heavy-duty data solutions at TMC 2019
From March 18-21, MOTOR Information Systems will be exhibiting at the 2019 Technology & Maintenance Council (TMC) Annual Meeting & Transportation Technology Exhibition, home to trucking's leading fleet professionals, vehicle manufacturers and component suppliers...
abrn
Lessons learned from an FBI negotiator
No matter your position or role in life, one thing we all do every day is negotiate. We may not realize we are negotiating, but any time we are trying to get someone to do something, we are negotiating. How many times have you tried to get your child to do something, or...
abrn
Why you should take a chance on entry-level employees
If you’ve been around the automotive industry for any length of time, you probably are fully aware of a couple of things. First, the technician shortage is very real. According to the U.S. Bureau of Labor Statistics, this country needs about 76,000 auto service...
abrn
Use a maintenance schedule, inventory management to reach higher KPIs
In some previous columns (“Use a paint list, right vehicle prep to boost throughput,” February 2019; “Maximize your paint shop performance,” January 2019; and “Track and improve these numbers in your refinish department,” December 2018) I...
abrn
Avoid rabbit holes by staying focused on what is actionable in your shop
For almost everyone in business there is far too much to do and too much information to reasonably digest. Both suppliers and shops generate and receive an overwhelming amount of information daily. There is always the latest innovation, critical concern or alarming piece of...
Growth through glass
 
Products and services that protect and add value to drivers’ vehicles are key to a successful aftermarket automotive business. Investing in products that will command interest from your customer base can increase revenue and prepare shop owners for long-term...
abrn
Agility in the future collision repair shop
The collision repair industry landscape has changed in recent years, due to increasing competitive challenges. OEMs have chosen to satisfy customer needs by increasing product variation and complexity. This complexity is felt in the “re-manufacturing” process we...
abrn
New booth or better processes
Recently I was asked to help a shop find room for a second booth in their already crowded shop.  I was surprised because this shop was usually too busy to talk with me. But they were continually behind in the paint shop and knew a second booth was the answer to their...
abrn
How to develop an unbreakable shop culture

In order to develop an unbreakable culture in your business, we must first understand what “culture” is. Culture is typically defined as an integrated pattern of human knowledge, belief and behavior — the outlook, attitudes, values, morals goals and...
abrn
Shop owners share X-factors that transformed their businesses
Several years ago, ABRN profiled Warrensburg Collision and the steps manager Casey Lund took to turn around the fortunes of the once-foundering business. Lund took the reins of the Warrensburg, Mo. shop when his father fell ill. He quickly came up to speed on all the...
abrn
Repeat after me: We are professionals!
The automotive repair industry has been undervalued for too long. We are often seen by the customer as someone who just makes their vehicle look good again. We are professionals in our trade. There is so much that goes into repairs that the customer is not aware of. It is...
abrn
MOTOR to present heavy-duty data solutions at HDAW 2019
MOTOR Information Systems will be attending the 2019 Heavy Duty Aftermarket Week (HDAW) to present its heavy-duty data solutions, including its industry-leading product, FleetCross.
FleetCross is a user-friendly application containing all-makes reference information,...
abrn
Use a daily paint list, right vehicle prep to boost throughput
In “Track and improve these numbers in your refinish department” and “Maximize your paint shop performance”  I discussed some of the factors you should be considering in terms of maximizing your paint shop performance. Here are a few more.
Start...
abrn
Estimates control your business
PALM SPRINGS — From cycle time to profits, quality and safe repairs, estimates control the success or failure of your collision repair business. So are you doing them correctly?








Roger Cada



Roger Cada with Accountable Estimating...
  • JOSAM
  • Windshield film
n/a
n/a