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Growing pains of building an MSO

Tuesday, July 10, 2018 - 07:00
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At IBIS 2018 in late May, I was a presenter and talked quite a bit about the challenge of growth in an industry that is perceived by outsiders to be in decline due to the tidal wave of technology to be applied to vehicles in the coming years. Yet when you look at the data, frequency, severity, the size of the car park, and vehicle component prices (parts, paint, etc.) are all projected to increase substantially over the next 5 years.

Certainly there will be an impact from driverless and assisted driving technology in the medium to long term. But to date, no one has presented a thorough analysis of data that demonstrates a material impact over the next 60 to 120 months. That is quite a bit of runway. 2035 seems to be the year I most often hear referenced as a date to potentially be concerned about the negative impact of such technologies. A lot can happen in 20 years! Continue reading by clicking here.

 

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