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GM Collision Repair Network exceeds expectations with nearly 1,000 dealers and repair facilities enrolled

Tuesday, October 30, 2018 - 06:00
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Today at SEMA Collision, General Motors’ Customer Care and Aftersales division announced that in just a few short months, nearly 1,000 dealers and repair facilities have begun enrollment in the GM Collision Repair Network to help with safe and proper repair of GM vehicles.

“The industry response means that repair facilities are seeing business value in becoming a part of GM’s Collision Repair Network,” said John Eck, collision manager, GM Customer Care and Aftersales. “Collision repair professionals are telling us they see how the Network can help make their business more efficient, speed up the repair process and give confidence that vehicles are repaired accurately and safely.”

At the GM Genuine Parts and ACDelco’ SEMA Collision booth (#15407), GM is showcasing the repair procedures related to the all-new 2019 Chevrolet Silverado 1500’s advanced technologies. Participants in the Collision Repair Network will have easy access to the Silverado’s repair procedures and training, resulting in a more efficient collision repair process.

Repair procedures that will be displayed at SEMA Collision include:

  • 2019 Silverado 1500 Front and rear frame service parts – making it simpler to replace portions of the frame in a collision instead of replacing the full frame.
  • 2019 Silverado 1500 Proper lifting and jacking procedures – utilizing newly-designed “wide” hoist adapters to avoid possibility of frame distortion.
  • Fascia repair procedures – ensuring the Advanced Driver Assistance Systems are working properly after repair.
  • Paint-friendly service parts for grilles – making paint prep and application easier without having to mask off sections of the grille.

Additionally, stop by to see a cutaway of the 2019 Silverado 1500 at the Car-O-Liner booth (#10839) and a 2019 Silverado 1500 body-in-white display at the I-CAR booth (#10879).      

Dealers and independent collision repair facilities interested enrolling in the GM Collision Repair Network can email GMCollisionRepairNetwork@GM.com or visit GenuineGMParts.com (click on the “For Professionals” tab) to enroll and learn more about the network requirements and fees.

To further support the repair industry and advancements in safety technology, GM releases position statements to educate the industry to help ensure the vehicles are repaired to the original pre-crash condition. All of GM’s position statements can be downloaded at http://www.genuinegmparts.com/for-professionals/position-statements.


General Motors (NYSE:GM) is committed to delivering safer, better and more sustainable ways for people to get around. General Motors, its subsidiaries and its joint venture entities sell vehicles under the CadillacChevrolet,BaojunBuickGMCHoldenJiefang and Wuling brands. More information on the company and its subsidiaries, including OnStar, a global leader in vehicle safety and security services, Maven, its personal mobility brand, and Cruise, its autonomous vehicle ride-sharing company, can be found at http://www.gm.com.


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