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Executive coach helps aftermarket businesses with bottom line growth

Tuesday, February 21, 2017 - 09:00
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With 25 years of experience as an executive in the automotive aftermarket, Erika Alessandrini, executive coach in Carleton, Mich., knows what it takes to drive change and fuel bottom line growth in the industry.
Alessandrini recently earned the prestigious designation of Conversational Intelligence (C-IQ) Certified Coach. Alessandrini is one of 252 coaches world-wide who have earned C-IQ Certified Coach in the inaugural program. She will combine this unique methodology with her first-hand knowledge of the automotive aftermarket to help businesses navigate the challenges they face daily.
Conversational Intelligence (C-IQ) uses a transformational approach that combines neuroscience and coaching. The C-IQ methodology and comprehensive tools align team and individual aspirations to the most advanced part of their brain. This science-based methodology produces a fast track to extraordinary results.
“Conversational Intelligence allows individuals and teams to close the distance between themselves and others by engaging in conversations that enhance trust and minimize protective behaviors,” Alessandrini said.
Named as’s top five business trends to watch in 2016,C-IQ is a leadership approach and methodology grounded in 30 years of neuroscience research.  C-IQ brings together the worlds of neuroscience, language and leadership. Through this methodology, businesses can expect to see improvements in team management, communication, productivity and employee retention.
Judith E. Glaser, the CEO of Benchmark Communications and Chairman of the CreatingWe Institute, personally mentored the graduates. Glaser is the author of the bestselling book, “Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results.”
“To get to the next level of greatness depends on the quality of culture, which depends on the quality of relationships, which depends on the quality of conversations,” Glaser said. “Everything happens through conversations.”
Glaser created the C-IQ framework and has been a forerunner of transforming corporate cultures from fear-based and “powering over” employees, to cultures of collaboration, trust, and tremendous rewards, both monetarily and within the quality of relationships. According to an article in the Harvard Business Review, compared to low-trust companies, companies with high-trust experience the following:
·       74 percent less stress
·       106 percent more energy at work
·       50 percent higher productivity
·       13 percent fewer sick days
·       76 percent more engagement
·       29 percent more satisfaction with their lives
·       40 percent less burnout
C-IQ is teaching individuals and businesses alike, how to interact with the utmost respect, and connect deeply through conversation. These high level conversations significantly reduce fear and judgment, producing a foundation of mutual trust and safety. This approach propels companies and relationships into a space of co-creative discovery. And it's in this space that ROI soars both in business and in life.
“When people become more conversationally intelligent, they can bring current and future relationships to higher levels of trust and integrity,” Alessandrini said. “These attributes are essential to high performing individuals, teams and organizations.”
Alessandrini will implement her training in Conversational Intelligence with her own clients at Strategies for Success, an executive coaching and consulting firm based in Carleton, Michigan. Strategies for Success offers individual and group coaching, leadership assessments, speaking engagements and interactive workshops to help individuals and businesses achieve optimal performance and bottom line results.
“In addition to having a deeper understanding of the neuroscience of conversation and how to make it work for them versus against them, clients who work with me will come away with the ability to connect in such profound ways that it leads to greater success both personally and professionally,” Alessandrini said.
Those interested can learn more about working with Erika Alessandrini and the benefits of Conversational Intelligence by visiting or by calling 734-790-6029.

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