Collision Solutions Network (CSN), a collision repair network in Canada, has selected Summit Software’s e-MarketPlace digital marketing, communications and customer retention platform for their entire collision repair network of 115 collision centers.
Like this article? Sign up to receive our weekly news blasts here.According to Summit and the Collision Solutions Network (CSN) the implementation of the e-MarketPlace platform is helping CSN members implement an email, text and on-line CSI program, improve in-process communications, customer retention, loyalty, and overall shop performance.
Frank Terlep, CEO and of Summit Software and Marketing Solutions stated, ”Kudos to the CSN network for having the vision to see and implement a next-generation marketing, communications, customer retention, loyalty and CSI platform. They understand that communicating with “digital consumers” requires a next-generation technology platform and systemized approach.”
Flavio Battilana, CSN’s chief operating officer said, “Summit was already a great technology partner with our network and when we saw their digital marketing, communication and retention platform, we knew it was something our members needed and wanted. This new platform not only reduces our CSI management expenses, it provides us with the next generation of marketing, communications and customer retention our members need and want.”
Josh Bruce from Dana’s Collision Center, an active e- MarketPlace user said, “The system looks great, we are using it quite a bit now. Lots of feedback from customers.”
For more information visit www.csninc.ca or email [email protected]For more information on e-MarketPlace contact Frank Terlep at 888.377.2661 EXT 110 or send him an email at fterlep@emarketings herpas.com or visit the e-Marketing Sherpa’s website at www.emarketingsherpas.com.
