A survey by the Northwest Automotive Trades Association put two smaller Northwest-based insurers — Oregon Mutual and Mutual of Enumclaw — among the best, along with USAA, while State Farm slid this year from first to fourth ranked.
Insurance companies are significantly improving turnaround times by 25 percent when they refer policyholders to collision centers using the Enterprise Rent-A-Car Automated Rental Management System (ARMS).
Crawford’s Auto Center has filed a class action suit against all major automotive insurance carriers for allegedly violating the Racketeer Influenced and Corrupt Organizations Act (RICO) by dictating unfair compensation for collision repairs.
The debate over rental data, the average length of rental and who should pay continued at CIC in Detroit, but the panel of insurers, rental companies and repairers did agree on one thing—the process can only improve with communication.
The Canadian Collision Industry Forum will host international speakers to discuss key drivers and implications of major changes in the collision repair and insurance industries in North American during NACE in Detroit.
Following a shop lawsuit, State Farm has been ordered by a Georgia state court to pay a policyholder more than $40,000 — $30,000 of which was for attorney’s fees — for breach of contract and acting in bad faith.
The mayor of Chicago and executives from Advanstar Communications and Messe Frankfurt introduced Automechanika Chicago, a new trade show that will focus on shop-level training for technicians and product discovery.
Our Collision Repair newsletter from ABRN provides up-to-date news, innovative products, technical discussions and shop management features designed to enhance your business. Published every Tuesday and Friday