Automotive Service & Repair Week (ASRW) announced the educational program, schedule and speakers for the Oct. 12 MSO Symposium, which is designed for collision repair multi-shop operators and held during ASRW.
Like this article? Sign up to receive our weekly news blasts here.Registration for the MSO Symposium is $125 and is available online for qualified MSOs only. The symposium was created specifically for shop owners with two or more locations.
“Our success with last year’s inaugural MSO Symposium generated tremendous enthusiasm and interest among MSOs in the U.S. and Canada. It has also proven to be a draw for our speakers who want to share their thoughts with this growing segment of the collision repair industry,” said symposium facilitator and co-producer Matthew Ohrnstein, Symphony Advisors. “We are especially pleased to be able to tailor this year’s content to respond to specific feedback from last year’s attendees.”
The 2012 Schedule-at-a-Glance is as follows:
8:30 AM – 8:45 AM
Welcome & Opening Comments
8:45 AM – 9:45 AM
I. CULTURE
Developing a Sustainable Culture
Facilitated by:
Marcy Tieger, Symphony Advisors
Guest Panelists:
-
Andrew C. Taylor
Chairman and CEO
Enterprise Holdings -
Pam Nicholson
Presidentand COO
Enterprise Holdings -
Christine B. Taylor
Assistant Vice President
Enterprise Holdings
9:45 AM – 10:45 AM
II. BRANDING
Strategic Brand Development:
Differentiate Through Innovation
Facilitated by:
David Lingham, IBIS Conference Director
Guest Speaker:
Sasha Strauss, Founder and CEO,
Innovation Protocol; Professor, University of Southern California
10:45 AM – 11:15 AM
NETWORKING BREAK
11:15 AM – 12:30 PM
III. RELATIONSHIPS
Building Lasting Business Relationships
Through Performance
Facilitated by:
Matthew Ohrnstein, Symphony Advisors
Guest Panelists:
-
Bill Brower
Assistant Vice President and Manager
APD, Personal Market Claims, Liberty Mutual Insurance -
Patrick Burnett
Assistant Vice President, Nationwide -
Michelle Dereszynski
Assistant Vice President
APD National Operations and Strategy, Farmers Insurance -
Susanna Gotsch
Director, Industry Analyst, CCC Information Services -
James Spears
Assistant Vice President, USAA
12:30 PM – 1:30 PM
LUNCH
1:30 PM – 2:45 PM
IV. LEADERSHIP & GROWTH
What a Difference a Year Makes
Facilitated by:
Matthew Ohrnstein, Symphony Advisors
Guest Panelists:
-
Steve Grimshaw
Caliber Collision Centers, CEO -
Chris Abraham
Service King Collision Centers, CEO -
Brock Bulbuck
The Boyd Group, President and CEO -
Duane Rouse
ABRA Auto Body & Glass, CEO
2:45 PM – 3:15 PM
NETWORKING BREAK
3:15 PM – 4:30 PM
V. FINANCE
Show Me the Money:
Private Equity’s View of the Collision Repair Industry
Facilitated by:
Rex Green, BB&T Capital Markets
Head of Consumer Group
Guest Panelists:
-
Warren Feldberg
Partner, Champlain Capital Partners, LP -
Lorin Knell
Partner, KCB Management -
Luis Zaldivar
Managing Director, Palladium Equity Partners -
TBA
The Carlyle Group - Other(s) to be announced
4:30 PM – 4:45 PM
CLOSING COMMENTS
4:45 PM – 7:00 PM
NETWORKING RECEPTION
“The MSO Symposium was one of the most anticipated events of 2011, and this year’s event is on pace to exceed our expectations once again,” said Ron Pyle, ASA president. “The overwhelming response and support by the sponsors of this event have truly shaped it, and we are grateful to each of the sponsoring companies who have played a critical role in this year’s symposium.”
The MSO Symposium debuted at ASRW in 2011 specifically for multi-shop owners. A sold-out success in its first year, the MSO Symposium provides relevant content to the multiple store operator segment. The symposium includes multiple networking opportunities for MSOs and access to the ASRW show floor throughout the event.
Sponsorship opportunities for the MSO Symposium are limited and are selling quickly, with 13 sponsors confirmed to date: Enterprise Rent-A-Car, UniCure Spraybooths, Nissan, Universal Technical Institute, Garmat USA, BASF, DuPont Performance Coatings, CCC Information Services, Car-O-Liner, Mitchell, BB&T Capital Partners, ABRA Auto Body & Glass, and Service King Collision Centers. It is produced by ASA, NACE and Symphony Advisors, and will again be facilitated by Matthew Ohrnstein of Symphony Advisors.
For additional information, contact ASRW at P.O. Box 612128, Dallas, Texas 75261-2128; call (888) 529-1641 or (972) 536-6444; or visit www.ASRWevents.com.
For additional information about ASA or to join, go to www.ASAshop.org.
