ASRW releases content, speakers for MSO Symposium

Jan. 1, 2020
Automotive Service & Repair Week (ASRW) announced the educational program, schedule and speakers for the Oct. 12 MSO Symposium.

Automotive Service & Repair Week (ASRW) announced the educational program, schedule and speakers for the Oct. 12 MSO Symposium, which is designed for collision repair multi-shop operators and held during ASRW.

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Registration for the MSO Symposium is $125 and is available online for qualified MSOs only. The symposium was created specifically for shop owners with two or more locations.

“Our success with last year’s inaugural MSO Symposium generated tremendous enthusiasm and interest among MSOs in the U.S. and Canada. It has also proven to be a draw for our speakers who want to share their thoughts with this growing segment of the collision repair industry,” said symposium facilitator and co-producer Matthew Ohrnstein, Symphony Advisors. “We are especially pleased to be able to tailor this year’s content to respond to specific feedback from last year’s attendees.”

The 2012 Schedule-at-a-Glance is as follows:

8:30 AM – 8:45 AM
Welcome & Opening Comments

8:45 AM – 9:45 AM
I. CULTURE
Developing a Sustainable Culture

Facilitated by:
Marcy Tieger, Symphony Advisors

Guest Panelists:

  • Andrew C. Taylor
    Chairman and CEO
    Enterprise Holdings
  • Pam Nicholson
    Presidentand COO
    Enterprise Holdings
  • Christine B. Taylor
    Assistant Vice President
    Enterprise Holdings

9:45 AM – 10:45 AM
II. BRANDING

Strategic Brand Development:
Differentiate Through Innovation

Facilitated by:
David Lingham
, IBIS Conference Director

Guest Speaker:
Sasha Strauss
, Founder and CEO,
Innovation Protocol; Professor, University of Southern California

10:45 AM – 11:15 AM

NETWORKING BREAK

11:15 AM – 12:30 PM

III. RELATIONSHIPS
Building Lasting Business Relationships
Through Performance

Facilitated by:
Matthew Ohrnstein, Symphony Advisors

Guest Panelists:

  • Bill Brower
    Assistant Vice President and Manager
    APD, Personal Market Claims, Liberty Mutual Insurance
  • Patrick Burnett
    Assistant Vice President, Nationwide
  • Michelle Dereszynski
    Assistant Vice President
    APD National Operations and Strategy, Farmers Insurance
  • Susanna Gotsch
    Director, Industry Analyst, CCC Information Services
  • James Spears
    Assistant Vice President, USAA

12:30 PM – 1:30 PM

LUNCH
1:30 PM – 2:45 PM

IV. LEADERSHIP & GROWTH
What a Difference a Year Makes

Facilitated by:
Matthew Ohrnstein, Symphony Advisors

Guest Panelists:

  • Steve Grimshaw
    Caliber Collision Centers, CEO
  • Chris Abraham
    Service King Collision Centers, CEO
  • Brock Bulbuck
    The Boyd Group, President and CEO
  • Duane Rouse
    ABRA Auto Body & Glass, CEO

2:45 PM – 3:15 PM

NETWORKING BREAK

3:15 PM – 4:30 PM

V. FINANCE
Show Me the Money:
Private Equity’s View of the Collision Repair Industry

Facilitated by:
Rex Green, BB&T Capital Markets
Head of Consumer Group

Guest Panelists:

  • Warren Feldberg
    Partner, Champlain Capital Partners, LP
  • Lorin Knell
    Partner, KCB Management
  • Luis Zaldivar
    Managing Director, Palladium Equity Partners
  • TBA
    The Carlyle Group
  • Other(s) to be announced

4:30 PM – 4:45 PM
CLOSING COMMENTS

4:45 PM – 7:00 PM
NETWORKING RECEPTION

“The MSO Symposium was one of the most anticipated events of 2011, and this year’s event is on pace to exceed our expectations once again,” said Ron Pyle, ASA president. “The overwhelming response and support by the sponsors of this event have truly shaped it, and we are grateful to each of the sponsoring companies who have played a critical role in this year’s symposium.”

The MSO Symposium debuted at ASRW in 2011 specifically for multi-shop owners. A sold-out success in its first year, the MSO Symposium provides relevant content to the multiple store operator segment. The symposium includes multiple networking opportunities for MSOs and access to the ASRW show floor throughout the event.

Sponsorship opportunities for the MSO Symposium are limited and are selling quickly, with 13 sponsors confirmed to date: Enterprise Rent-A-Car, UniCure Spraybooths, Nissan, Universal Technical Institute, Garmat USA, BASF, DuPont Performance Coatings, CCC Information Services, Car-O-Liner, Mitchell, BB&T Capital Partners, ABRA Auto Body & Glass, and Service King Collision Centers. It is produced by ASA, NACE and Symphony Advisors, and will again be facilitated by Matthew Ohrnstein of Symphony Advisors.

For additional information, contact ASRW at P.O. Box 612128, Dallas, Texas 75261-2128; call (888) 529-1641 or (972) 536-6444; or visit www.ASRWevents.com.

For additional information about ASA or to join, go to www.ASAshop.org.

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