One of the most popular events at NACE every year is the MSO Symposium. The symposium brings together owners of multi-location collision repair shops, as well as large single location shops into one room to discuss pressing industry trends. It attracts the best of the best in the industry.
I spent the week in Anaheim, Calif. at NACE recently, so let's discusses some of the highlights of the MSO Panel. I have also noticed an about an interesting trend recently - the many financial analysts at large banks that are evaluating the industry.
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